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Collections Manager

Hybrid in Madrid·Added today

Still open when we checked on 9 Oct

Overview

Job details

  • Permanent contract

    Per the ad.

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    Duplex Ascensores doesn't mention sponsorship in the ad.

  • Be near Madrid for hybrid days

    No relocation package mentioned.

  • Have 2+ years of experience

    Junior-level role.

  • University degree

    “Titulación universitaria o grado superior en Administración y Dirección de Empresas (ADE) o similar.” — per the ad.

Benefits

  • Private health insurance

    Per the ad: paid by the employer, or taken through flexible pay.

  • Flexible pay plan

    Take part of your salary as tax-free benefits, per the ad.

  • Meal vouchers

    A restaurant card or tickets, per the ad.

Skills

Nice to have

This job advert was originally written in Spanish.

Requirements

What we're looking for

What are we looking for in you?
- University degree or higher vocational training in Business Administration and Management (ADE) or similar.
- Two years of previous experience in collections management, supervision, or similar functions.
- Knowledge of SAGE X3 (valuable), Microsoft Office (advanced), and administrative management tools.
- Legal notions: monitorio processes and basic phases of judicial debt recovery.
- Good negotiation and communication skills.
- Ability to work in a team and with a results-oriented focus.
- Knowledge of horizontal property regulations (a plus!).

Pay & benefits

What you'll get

What does DUPLEX offer you?
- Permanent contract.
- Flexible compensation plan with tax advantages, which includes medical insurance with excellent conditions, restaurant card, transport bonus, and nursery.
- Schedule from M - F from 8:00h - 17:30h and Fridays from 7:30h/8:00h to 14:30h/15:00h.
- Intensive summer schedule from mid-June until September.
- Teleworking one day or two afternoons a week after passing the probationary period.
- Immediate incorporation into a national company in continuous growth.
- Integration into a team with a close and familiar atmosphere.

The role

At DUPLEX Ascensores, we are looking for a Collections Manager to join the Administration and Finance team at our headquarters.

If you are a proactive and decisive person, eager to integrate into a company in full expansion, but one that maintains the close, family spirit of its beginnings, this is your opportunity!

What you'll do

What will you do in your day-to-day?
- Follow-up on unpaid invoices and direct debits.
- Contact property managers, community presidents, and other clients to claim payments.
- You will manage payment agreements, follow up on commitments, and resolve incidents.
- You will detect cases of persistent delinquency and promote legal actions when necessary.
- You will issue periodic reports on the status of the client portfolio and propose improvements to the collection processes.

How you'll work

Where?
- Madrid, Community of Madrid.

About Duplex Ascensores

Industry
Elevators

In their own words

About the company & team

Who are we?
At DUPLEX, we are specialists in the maintenance, installation, renovation, and manufacturing of elevators, lifts, stairlifts, escalators, and garage doors. Since our beginnings, we have maintained the firm purpose of improving people's quality of life and being a brand that is close to and committed to our customers.

With 50 years of experience in the lifting sector, at DUPLEX you will find a culture and values that will allow you to develop and grow, both personally and professionally. We are present in 22 provinces in Spain, with more than 36,000 units under maintenance and a team of over 600 professionals.

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