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Pre-sales and Observability Manager

Hybrid in Barcelona·Added 17 days ago (last checked 22 Oct)

Atos

44 open roles

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Our summary

Work mode: Hybrid, Barcelona
Experience: 10+ years

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

10+ years in IT infrastructure, operations, or monitoring, with at least 5 in observability/APM.
3+ years in technical pre-sales or solution architecture at an integrator or consultancy, responding to RFPs and public tenders.
3+ years leading technical teams (direct people management, not just coordination).
Demonstrable experience with key accounts in Spain: banking, public sector, energy, or industry.

The role

We are looking for a Pre-sales and Observability Practice Manager for the Cloud & Modern Infrastructure (C&MI) department at Atos Iberia. You will lead the end-to-end observability offering, one of the pillars of the C&MI 2026-2027 strategy, and the technical team that delivers it.

This is a dual role: half of the time you will design and win offers (RFP, solutions, economic models) and the other half you will lead the team of specialists who implement and operate platforms such as Dynatrace, Grafana, and Elastic for clients in banking, the public sector, energy, and industry.

Mission: to turn observability into a profitable and differentiating business line, evolving towards AIOps and AI-assisted operations
Define and maintain the observability service catalog: reusable assets, reference architectures, offer templates, and success stories.
Evolve the offering towards AIOps: event correlation, noise reduction, anomaly detection, remediation automation, and AI agents.
Represent Atos at industry events, webinars, and forums.

What you'll do

Technically lead observability offers: analysis of specifications and RFPs, solution design, technical documentation, and client defense.
Build service and economic models (fixed/variable capacity, T&M, managed service, Observability Office) together with the sales team.
Develop maturity assessments, master plans, and observability and AIOps roadmaps for clients.
Manage technical relationships with vendors and partners (Dynatrace, Grafana Labs, Elastic, Splunk, Datadog, ServiceNow) and access to their programs.
Identify growth opportunities within the existing client base.
Direct, size, and grow the specialist team: selection, career plans, certifications, and evaluation.
Assign resources between projects and pre-sales, controlling occupancy and profitability.
Act as a technical reference and escalation point in critical projects.
Guarantee the quality of implementation projects and managed observability services (SLA, KPI, customer satisfaction).
Supervise the transition from project to service and the continuous improvement of dashboards, alerting, and SLOs.

How you'll work

Location: Barcelona

Location: Madrid (hybrid model) or Barcelona

Hiring process

2 steps1 interviewa task to doDepends on the role and area of the business in all

Search and apply
Screening · With a recruiter
Online assessments
Online test · Not every role
You may be asked to complete online assessments.
Interview
Interviews vary by role and location; they cover your expertise, how you approach problems and alignment with company values.
Offer and onboarding

You hear back by phone or email at every stage; your recruiter shares timing updates.
The online application takes no more than about ten minutes.

About Atos

Atos is a global IT services and consulting company headquartered in Bezons, France, with a workforce of around 100,000 employees across more than 60 countries. The company provides digital transformation, cloud, cybersecurity, high-performance computing, and managed infrastructure services to large enterprises and public sector organizations. Atos is known for its work in critical systems, including supercomputing and cybersecurity for government and defense clients, and operates through two main business lines: Eviden (digital, cloud, and security) and Tech Foundations (managed infrastructure and operations).

In Spain, Atos has a strong presence with offices in Madrid, Barcelona, and other cities, employing thousands of professionals. The Spanish operations are a key delivery hub for global projects, particularly in cybersecurity, SAP consulting, and infrastructure management. The company actively hires international talent, offering roles in areas such as identity and access management, cloud architecture, and AI. Work culture is project-based and client-focused, with opportunities to collaborate on large-scale European and global initiatives. For international professionals, Atos provides a multicultural environment and the chance to work on cutting-edge technologies, though the company's ongoing restructuring may bring some organizational uncertainty.

Industry: IT Consulting
Founded: 1997
Employees: 50,000–100,000
Headquarters: Bezons, France
In Spain: Madrid, Barcelona

Good to know if you are moving

Atos has a significant presence in Spain with offices in Madrid and Barcelona, offering a wide range of technical and consulting roles.
The company is a major player in cybersecurity and high-performance computing, providing opportunities to work on critical European projects.
Atos operates in a multicultural environment, with English often used as the working language for international teams.
The company is undergoing a restructuring, with the separation of its Eviden and Tech Foundations businesses, which may affect future organizational structure.
Spain is a key delivery center for Atos, meaning many roles involve working on global projects from Spanish offices.

In their own words

About the company & team

Atos is a leader in digital transformation, cybersecurity, cloud, and high-performance computing. With a global presence and a firm commitment to innovation and sustainability, we offer technology solutions that drive the digital future. With more than 67,000 professionals in 61 countries, we work to design a secure and sustainable information space, supporting scientific and technological development worldwide.

Reports to: Head of Cloud & Modern Infrastructure
Team in charge: observability specialists and architects (initial team of 10-15 people, growing)

All open roles at Atos