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CX & Transformation Intern

On-site in Madrid·Added 5 months ago (last checked 7 Oct)

Axpo

45 open roles

Overview

Work mode
On-site, Madrid
Spanish
Fluent
Education
University degree

Visa options

  • The ad doesn’t mention sponsorship

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Skills

Nice to have

Requirements

What we're looking for

  • Currently pursuing or recently graduated from a STEM Degree (specialization in Digital Transformation is a plus)

  • Basic programming knowledge (Python and SQL preferred)

  • Experience in project management, data analysis, or process improvement

  • Familiarity with Agile methodologies, CRM, automation tools, or digital platforms

  • Highly organized with strong attention to detail and documentation skills

  • Self-directed, proactive, and motivated to learn

  • Clear communicator with flexibility to adapt to dynamic project priorities

  • Fluent in Spanish (mandatory); advanced English skills preferred

The role

Are you a curious, self-driven student or recent graduate passionate about solving real-world problems? Join Axpo Iberia's CX & Transformation team and immerse yourself in digital innovation. Over four months, you'll gain hands-on experience, contribute to impactful projects, and develop career-defining skills.

What you'll do

  • Support transformation and digitalization projects within CX operations

  • Conduct process analysis and interviews to identify improvement opportunities

  • Assist in designing and documenting workflows and best practices

  • Gather, organize, and create clear, structured documentation

  • Contribute to content creation and knowledge management initiatives

  • Support the implementation and testing of digital tools and platforms

  • Track project progress, report findings, and propose data-driven solutions

  • Collaborate with cross-functional teams to enhance customer experience

description

Duration: 6 months

Hiring process

4 steps2 interviewsa task to do
  1. Application

  2. Reviewing applications

  3. First round interview

    A first mutual assessment of fit, face to face, by video call or other means.

  4. Online psychometric assessment

    Online test

    Completed before the second round; HR discusses the results with you in that interview.

  5. Second round interview

    With future line manager, their manager and other stakeholders

    Meetings with the future line manager, their manager and other stakeholders; may include a specific problem or case study and a meet-and-greet with the team.

  6. Additional checks · Not every role

  7. Job offer

  8. Start at Axpo

    Office orientation and an individual introductory course including Axpo College training.

  • Under time pressure an offer letter can be issued within one day.
  • Internship candidates may be asked for a small assignment or a case study to discuss.

About Axpo

Axpo is Switzerland's largest energy producer and an international leader in energy trading and the marketing of solar and wind power. With over 7,500 employees, the company provides energy supply, risk management, and renewable energy solutions to customers in more than 30 countries across Europe, North America, and Asia. Axpo's activities span the entire energy value chain, including generation, trading, and distribution, with a strong emphasis on innovation and sustainability.

Industry
Energy
Founded
1908
Employees
5,000–10,000
Headquarters
Baden, Switzerland
In Spain
Madrid
Website
axpo.com

Good to know if you are moving

  • Axpo has a significant presence in Spain, with job openings in Madrid, indicating a growing hub for technology and energy roles.
  • The company offers hybrid work models for many positions, providing flexibility for international professionals.
  • Axpo is active in over 30 countries, offering opportunities for cross-border mobility and international career development.
  • As a leader in renewable energy, Axpo is at the forefront of the energy transition, making it an attractive employer for those passionate about sustainability.

In their own words

About the company & team

At Axpo Iberia, our CX & Transformation team thrives on collaboration, innovation, and a shared commitment to improving customer experience. We value diverse perspectives and empower interns to take ownership of meaningful work, ensuring a supportive environment for growth and learning.

At Axpo Group, we are dedicated to fostering a culture of non-discrimination, tolerance, and inclusion. As an equal opportunity employer, we welcome applications regardless of race and ethnicity, gender identity and expression, sexual orientation, age, disability, as well as socioeconomic, cultural, and religious background. We are committed to ensuring a respectful and inclusive recruiting process and workplace for everyone.

All open roles at Axpo

Location

Axpo · Madrid

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