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Helpdesk Technician

On-site in Benetússer·Full-time·Added today (last checked 27 Oct)

Belros

55 open roles

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Our summary

Hours: Monday to Friday
Work mode: On-site, Benetússer
Contract: Permanent, full-time hours
Education: Higher vocational training (FP Grado Superior)

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

What requirements do you need to be part of the selection process?

Higher Level Vocational Training - IT and Communications
Advanced knowledge of Windows.
Office Management Software.
VPN, port configuration, routers, LAN and WIFI networks.

Nice to have

Communication skills.
Skills for teamwork and time management.
Attention to detail.

Pay & benefits

What you'll get

Permanent full-time contract of 40 hours from Monday to Friday.
Access to our cafeteria-showroom with affordable prices to enjoy your daily dose of coffee.
We are a large company with its advantages.

The role

At Belros, we are looking for two people to join our team as a Helpdesk Technician in the Systems Department, at our headquarters located in Benetússer (Valencia).

What you'll do

You will provide support to the Systems Department by performing the following functions:

Telephone assistance and remote IT support for our network of stores, and in-person support for users at our headquarters.
Resolution of incidents or escalation thereof, related to computer equipment and management software.
Execution and supervision of data interfaces between headquarters and stores.
Preparation and configuration of hardware for new stores and for headquarters users, as well as the installation and configuration of the necessary software in each case.

About Belros

Belros is a Spanish retail chain specializing in small gifts, accessories, snack and confectionery items, and celebration products.

The company's central offices and logistics operations are located in Benetússer, Valencia, with specialized in-house teams covering Quality, Design, Purchasing, Commercial, Finance, Logistics and Packaging. Most hiring is for store staff (dependiente/a) in shopping centers and supermarkets across many Spanish cities, alongside central-services roles in Benetússer such as SAP analysis and graphic design; some openings are specifically reserved for candidates with a disability certificate. Job listings and site navigation are in Spanish, so proficiency in Spanish is effectively required for these customer-facing retail roles.

Industry: Retail
Employees: 1,500
Headquarters: Benetússer, Valencia, Spain
In Spain: Benetússer, Valencia

Good to know if you are moving

Belros has been operating in Spain since 1982 and is the country's leading chain in small gifts, accessories, snack foods and celebration items.
The company runs a network of more than 300 company-owned points of sale distributed across Spain, so store-level roles exist in many different Spanish cities and regions.
Belros employs a team of more than 1,500 people between its headquarters and stores, and its shops receive more than 25 million customers annually.
Central offices and logistics are based in Benetússer, Valencia, where in-house teams work in Quality, Design, Purchasing, Commercial, Finance, Logistics and Packaging.
Current openings are predominantly Spanish-language store roles (dependiente/a), with some positions reserved for candidates holding a disability certificate.