Engineering Manager - API First - Delivery, Ops & Team Performance

BETWEEN Group is a multinational consultancy with advanced technological capabilities in Engineering and ICT. Currently, BETWEEN has a team of 1000 professionals in the automotive, railway, retail, and other industries.

We are expanding our team and looking for an Engineering Manager with solid experience in a similar role, for a stable and ongoing project, within one of the technology teams that BETWEEN has deployed at one of our key clients.

Mission: You will focus on execution, stabilizing delivery, simplifying organization, and leading technical and operational transformation in a complex, fast-changing, high-traffic environment; with 24/7 critical services.

• You will work with 2 teams.

Delivery and execution:

• Ensure predictable, stable, and high-quality delivery.
• Optimize planning, prioritization, and incident management.
• Reduce interruptions, shifting focus, and rework.

Team management and performance:

• Lead teams in complex environments with a data-driven approach.
• Define clear ownership and improve team efficiency.
• Work with key metrics: velocity, throughput, predictability, and DORA, along with qualitative signals (frictions, blockers).

Stabilizing the environment:

• Ensure a stable, sustainable, and productive work environment.
• Detect and reduce friction, burnout, and turnover.

Organization and scalability:

• Evolve the operating model and ways of working.
• Establish ownership over critical services (24/7).
• Reduce dependencies and organizational complexity.

Operations and incidents:

• Define and improve the incident management model (intake, triage).
• Reduce operational noise and optimize escalations and resolution.

Collaboration with Product and Technology:

• Work closely with the PO on roadmap and priorities.
• Align stakeholders and translate business needs into execution.
• Collaborate with the Tech Lead on technical decisions and system evolution.
• Keep focus on the real product impact.

AI and continuous improvement:

• Drive the use of AI to improve efficiency (analysis, development, documentation).
• Promote Spec Driven Development (SDD) practices.
• Identify opportunities to reduce friction and accelerate delivery.

Hard Skills

• Leading teams in complex, high-traffic environments, with high business demand and multiple stakeholders.
• Delivery improvement (planning, incidents, flow) using metrics (DORA, throughput, predictability).
• Solid technical background (TDD, BDD, DDD, API-first) and the ability to collaborate on technical matters with Tech Leads.
• AI applied to development or team management.

Soft skills

• Focus on results, not rhetoric.
• Clear and direct communication: no ambiguity or unnecessary bureaucracy.
• Ability to structure chaos: bringing order to complex and ambiguous environments.
• Conflict management: able to say NO and stand by decisions with the business.
• Ownership of team outcomes.
• Continuous improvement mindset, backed by data and new tools (including AI).
• Resilience in demanding and changing environments.