Payments and Digital Assets Transformation Manager
This role is responsible for driving the evolution of payment models by integrating digital assets, blockchain technology, and new digital financial ecosystems.
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This job advert was originally written in Spanish.
• University degree, preferably in Human Resources, Law, Business Administration, Economics, or similar.
• Experience as an HR Business Partner or in Talent and People Management functions, with regular interaction with leadership and managers.
• Practical knowledge of recruitment, development, performance, compensation, mobility, organization, and labor relations.
• Analytical capacity and data handling to convert People information into actionable diagnostics and proposals.
• High level of oral and written English.
• Proficiency in Microsoft 365 and AI literacy.
• Knowledge of the banking and CIB business, its products, professional structures, and talent dynamics.
• Experience in international or multicultural environments.
• Knowledge of SAP and advanced use of digital tools and artificial intelligence applied to work.
• Business orientation, proximity and influence, agility in execution, judgment, confidentiality, communication, negotiation, cross-functional vision, anticipation, and teamwork.
The opportunity to work very closely with CIB areas, combine strategic management with direct support to people, participate in relevant talent decisions, and contribute to the evolution of the Business Partner model within a Business Unit with high visibility and professional demand.
The mission of the position is to act as the reference interlocutor between the CIB business areas and the People specialist areas, anticipating needs, facilitating decisions, and deploying solutions that contribute to CIB's strategic objectives and to a close and consistent employee experience.
An HR team figure who acts as a link with the business to ensure the alignment of HR initiatives with the objectives and needs of each of the organization's businesses. Among their main areas of action are continuous employee support, resolving employee doubts and requests, providing visibility to HR functions and initiatives, improving relations between staff and the organization, contributing to the achievement of business objectives, promoting HR best practices, and attracting talented people, etc.
The projects and responsibilities you will assume in the position are:
• Gain an in-depth understanding of the business, its strategy, structure, sizing, and critical profiles to translate its priorities into a concrete People agenda.
• Support managers in decisions regarding organization, workforce planning, vacancy coverage, mobility, promotions, succession, and team evolution.
• Support internal and external selection processes, from profile definition and candidate analysis to coordination with Recruitment and onboarding follow-up.
• Drive the identification, evaluation, and development of talent, including talent reviews, development plans, mentoring, Dinamiza, Impulsa, and mobility or cross-functional exposure actions.
• Coordinate performance, promotion, and compensation management cycles, guaranteeing the quality of information, compliance with criteria, and adequate communication.
• Maintain a close presence within teams through periodic visits, individual interviews, active listening, and monitoring of climate and employee experience.
• Manage individual and collective situations with judgment, confidentiality, and coordination with Labor Relations and specialist areas when necessary.
• Participate in strategic CIB and People Business Unit projects, providing vision, implementation capacity, and impact monitoring.
• Analyze headcount, turnover, mobility, talent, diversity, training, and other People KPIs to anticipate risks and propose actions.
• Prepare executive documentation, arguments, and proposals for committees and business managers, with clear, rigorous, and decision-oriented messages.
S.2.2 HUMANISM - LEADERSHIP AND TEAM DEVELOPMENT / SELF-LEADERSHIP
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Application assessment · With People team
Interviews
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Shortlisted candidates may be invited to interviews.
Specific tests
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Tests specific to the position, when the role requires them.
Proposal · With People team
Onboarding
Structured support once you join.
CaixaBank is a leading Spanish financial group and one of the largest banks in Europe, headquartered in Valencia, Spain. It provides a full range of retail, corporate, and investment banking services, with a strong presence in Spain and Portugal. The bank operates through a vast network of branches and digital channels, serving millions of customers. CaixaBank is also a major player in asset management and insurance, and it has a significant international footprint through its subsidiaries and partnerships.
In Spain, CaixaBank has a widespread network of offices and branches across all major cities, including Madrid, Barcelona, Valencia, and many others. The company is known for its strong corporate culture, focus on innovation, and commitment to digital transformation. For international professionals, CaixaBank offers opportunities in areas such as data science, software engineering, legal, and risk management, with roles often based in Madrid or Barcelona. The bank values diversity and provides a dynamic work environment, making it an attractive employer for those looking to build a career in the Spanish banking sector.
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