Key Account Manager Retail

• University degree in Business Administration, International Trade, Marketing, Commercial Management, or similar.

• Between 3 and 5 years of experience in B2B commercial management, Key Account Management, or similar positions.

• Previous experience working with customers in the Retail channel, large-scale distribution, food, or consumer goods.

• Knowledge of commercial negotiation, key account management, and sales and margin analysis.

• Ability to interpret commercial data and monitor indicators.

• Advanced Excel level.

• Knowledge of PowerPoint, Power BI, ERP, and CRM.

• High level of English, minimum C1.

• Availability to travel, according to the needs of the position.

• High orientation toward the customer and the business.

• High negotiation skills. Analytical capacity and results orientation.

• Organization and follow-up.

• Autonomy and decision-making capacity.

• Excellence and attention to detail.

• Orientation toward continuous improvement.

• Communication and coordination skills with different departments.

• Ability to work in an international and dynamic environment.

At Calconut, we are a company specialized in the marketing and distribution of nuts, dried fruit, creams, healthy snacks, and other food products. We work in an international and constantly growing environment, developing solutions and products adapted to the needs of our customers and consumers.

We are looking to hire a Key Account Manager Retail to join the Business Development area and contribute to the company's growth within the Retail channel.

The selected person will be responsible for managing, developing, and building loyalty with Calconut's key accounts within the Retail channel, strengthening long-term commercial relationships and driving profitable and sustainable growth.

They will work in coordination with different internal departments to ensure correct customer service, the monitoring of operations, and the fulfillment of commercial objectives.

• Manage the commercial relationship and communication with the main Retail accounts.

• Develop and maintain solid and lasting relationships with customers.

• Prepare account plans and monitor objectives, opportunities, and commercial actions.

• Detect new opportunities for growth, loyalty, and business development.

• Prepare and negotiate commercial proposals, prices, conditions, and agreements, following company guidelines.

• Analyze sales, margins, profitability, and product mix per account.

• Participate in the preparation of the commercial forecast and sales planning.

• Identify risks, needs, and opportunities for each customer, proposing concrete actions.

• Monitor orders, forecasts, incidents, and service commitments.

• Coordinate with the Supply Chain, Back Office, Trading, Quality, and Finance teams.

• Escalate incidents internally and communicate priorities and agreements reached with customers.

• Keep commercial information up to date in the defined systems and tools.

• Prepare activity reports, results, forecasts, risks, and opportunities.

• Analyze the market, competition, and Retail channel trends.

• Collaborate in commercial development actions, process improvement, and account growth.

Requirements