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Agentic AI & Network Transformation Manager

Hybrid in Madrid·Full-time·Added 20 days ago (last checked 8 Oct)

Capgemini

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Overview

Work mode: Hybrid, Madrid
Contract: Permanent contract, full-time hours
Spanish: Native level
English: Required
Experience: 15+ years

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Required Knowledge

Business and Operations

Telecommunications operations.
NOC / SOC / Service Assurance.
Telecommunications operating models.

Technology (management level)

Generative AI and LLM concepts.
Agentic AI and multi-agent systems.
AIOps.
Hyperautomation.
Observability.
OSS/BSS.
Cloud and data platforms.
Autonomous Networks.
TM Forum frameworks.

Required Experience

More than 15 years of experience in telecommunications, managed services, or digital transformation.
More than 5 years leading complex transformation programs.
Experience managing international and distributed teams.
Experience working with Tier 1 clients in the telecom sector.
Experience in multicultural and offshore environments.

Pay & benefits

What you'll get

Permanent contract.
Childcare voucher (up to 600 € p/a).
Meal allowance (1,200 € p/a).
Technical training, in skills and languages.
Real and role-adapted career plan.

The role

We are looking for an Agentic AI & Network Transformation Manager to lead the transformation of Telefónica's SNOC towards a model of intelligent, automated, and progressively autonomous operations, supported by Agentic AI, Generative AI, AIOps, and Advanced Automation capabilities.

This role will be responsible for coordinating the execution of the different work streams, prioritizing initiatives, and managing stakeholders. You will act as the main link between Telefónica, the SNOC operational teams, functional leaders, solution architects, and the AI Factory located in India.

While an understanding of the technological concepts associated with AI, automation, and network operations is required, the primary responsibility of the position will be the integral management of the transformation program, the coordination of multidisciplinary teams, and the achievement of the committed business benefits.

What you'll do

Transformation Leadership

Program Management

Lead the transformation office associated with the program.
Manage scope, planning, risks, dependencies, and budgets.
Establish governance mechanisms with Telefónica and Capgemini.
Coordinate monitoring committees with executive and operational stakeholders.
Ensure compliance with program milestones, deliverables, and KPIs.
Coordinate the execution of the different work streams.
Prioritize improvement initiatives based on Agentic AI, automation, and operational optimization.
Measure and report the benefits obtained in productivity, quality of service, and operational efficiency.

Team management

Lead a multidisciplinary team.
Coordinate the activity of the AI Factory in India responsible for the development of Agentic AI capabilities.
Drive a culture of innovation, continuous improvement, and international collaboration.

Client Relationship

Act as the interlocutor for Agentic AI transformation within the SNOC program.

Location, Modality and Languages

Location: Madrid

Work Mode: Hybrid

Languages: Native Spanish / English level C1 or C2

Hiring process

1 interview

Submitting your application takes 3 to 5 minutes (name, contact details, CV and optional cover letter).
When you accept the offer you receive a pre-boarding plan and an invitation to the monthly RISE welcome event.

About Capgemini

Capgemini is a global leader in consulting, technology services, and digital transformation, headquartered in Paris, France. With over 350,000 employees worldwide, the company operates across more than 50 countries, helping organizations navigate their digital journeys through services like cloud, data, AI, cybersecurity, and engineering. Its scale and breadth make it one of the largest IT services firms in the world, serving clients across industries including automotive, aerospace, energy, and public sector.

In Spain, Capgemini has a strong presence with multiple delivery centers, primarily in Madrid, Barcelona, and other cities like Getafe and Sevilla, supporting both local and international clients. The company is known for its diverse, multicultural work environment and offers numerous opportunities for international professionals, especially in engineering, data, and cloud roles. Many positions involve working on global projects, often with English or French as working languages, making it an attractive employer for relocating talent.

Industry: IT Consulting
Founded: 1967
Employees: 100,000+
Headquarters: Paris, France
In Spain: Madrid, Barcelona, Getafe and 1 more
Website: capgemini.com

Good to know if you are moving

Capgemini has a strong presence in Spain with offices in Madrid, Barcelona, Getafe, and Sevilla, among others, offering a wide range of roles for international talent.
Many positions in Spain require or prefer French or English, making it accessible for non-Spanish speakers, especially in roles supporting French public sector projects.
The company offers a global mobility program, allowing employees to work on international projects and potentially relocate across countries.
Capgemini is known for its strong focus on training and development, with opportunities to upskill in cutting-edge technologies like AI, cloud, and data engineering.
Spain is a key delivery center for Capgemini, with a large number of engineering and technology roles, particularly in aerospace, automotive, and energy sectors.

In their own words

About the company & team

Capgemini Engineering, a world leader in engineering services, brings together teams of engineers, scientists, and architects to help the world's most innovative companies unlock their potential and build a better future. From autonomous vehicles to wildfire solutions, our experts in digital technologies and software go beyond the conventional to deliver unique R&D and engineering services across all industries. Join the team! And advance your career in a company with opportunities, where you can make a difference and where no two days are the same.

Additional information

Our commitment to inclusion and equal opportunities means we have an Equality Plan and an Ethics Code that guarantee the professional development of our workforce and equal opportunities in recruitment, within an environment free from discrimination based on ethnicity, nationality, social origin, age, sexual orientation, gender expression, religion, or any other personal, physical, or social circumstance.

Capgemini is a global partner in business and technological transformation, helping organizations accelerate their dual transition to a digital and sustainable world, generating a tangible impact on both companies and society. We are a responsible and diverse group, with 340,000 professionals in more than 50 countries. With over 55 years of experience, our clients trust Capgemini to leverage the value of technology and cover all their business needs. We offer comprehensive solutions that range from strategy and design to engineering, driven by our leading capabilities in artificial intelligence, generative AI, cloud, and data, along with deep industry knowledge and a strong network of partners.

Rewrite your future. Join the team!
http://www.capgemini.com/es-es

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