Salesforce Business Analyst

We are looking for a Salesforce Business Analyst with experience in international environments (French and English) to collaborate on strategic projects.

Among your main responsibilities will be:
Evaluating business needs and translating them into clear and detailed functional requirements.
Analyzing, documenting, and modeling end-user requirements.
Collaborating closely with Project Managers, technical teams, and business stakeholders.
Participating in functional analysis activities and solution design on Salesforce.
Defining and maintaining the project's functional documentation.
Preparing and coordinating test plans, as well as participating in their execution and validation.
Ensuring that the implemented solutions cover the identified needs and provide business value.

Choosing Capgemini means choosing a company where you will have the freedom to design your professional career as you wish, with the support and inspiration of a collaborative community of colleagues around the world. Here, you will be able to reinvent what is possible. Join us and help the world's leading organizations discover the value of technology and build a more sustainable and inclusive world.

Knowledge and experience in Sales Cloud and/or Service Cloud.

Ability to collect, analyze, and document functional requirements.

Experience working with multidisciplinary teams and project management methodologies.

High level of English (essential).

French level is a plus.

Communication skills, business interfacing, and results orientation.

Analytical capacity, organization, and autonomy in task management.

We value all applications and offer in-person training, online training, and certifications. Even if you do not meet 100% of the requirements, we want to meet you!

You will work in an environment where trust and autonomy are valued.

Virtual campuses: training in GenAI, Cloud, Data, Sustainability...

A very complete catalog of Development and Work-Life Balance measures, such as:

• Flexible Compensation Plan (childcare vouchers, medical insurance, restaurant card or meal subsidy, transport, training...)
• Hybrid and flexible teleworking model.
• 24 vacation days + 2 personal days + December 24th and 31st + option to purchase up to 7 vacation days per year.
• FlexAbroad: possibility to work remotely from another country for 45 days.
• Continuous training. Access to complete training itineraries in our Virtual Campuses (GenAI, Cloud, Data... ) with certification opportunities. You will have free access to platforms such as: Udemy, Pluralsight, Harvard Manager Mentor, Education First for languages...
• Wellbeing HUB - Includes policies and actions for physical and mental health.
• Participation in volunteering and social action initiatives with our Sustainability, Inclusion, and Equality groups.

Active participation: you can attend talks, masterclasses, demos, and challenges such as Tech4PositiveFutures or Innovation 4 All.

Volunteering: you will be able to participate in initiatives driven by the Group's Foundation in sustainability, diversity, and digital inclusion.

Our Equality Plan and Code of Ethics guarantee inclusive and non-discriminatory processes, promoting talent in a multicultural environment that is accessible to people with disabilities (we positively value having a disability certificate).

Capgemini is a global partner in business and technological transformation, helping organizations accelerate their dual transition towards a digital and sustainable world, generating a tangible impact on both companies and society. We are a responsible and diverse group, with 340,000 professionals in more than 50 countries. With more than 55 years of experience, our clients trust Capgemini to leverage the value of technology and cover all their business needs. We offer complete solutions ranging from strategy and design to engineering, driven by our leading capabilities in artificial intelligence, generative AI, cloud, and data, along with deep industry knowledge and a solid partner network.