Health and Safety Specialist to lead prevention culture in a large-scale underground mining project. You will manage safety plans, supervise contractors, and ensure regulatory compliance.
SevillaNo Spanish needed
The English-language job board for Spain
87,000+ live jobsLoyalty Operations Specialist
Hybrid in Málaga·Added 3 months ago
This job was published 3 months ago
Overview
Job details
Permanent contract
Per the ad.
Hybrid
Office and home days — the ad has the split.
Requirements
Have the right to work in Spain
Catenon doesn't mention sponsorship in the ad.
Speak fluent Spanish
Listed as a requirement in the ad.
Be near Málaga for hybrid days
No relocation package mentioned.
Skills
This job advert was originally written in Spanish.
The role
We are looking for a Loyalty Operations Specialist to join the CRM and Customer Operations department in Malaga. Your main mission will be to ensure that all the benefits, rewards, and dynamics of the loyalty club are executed with absolute precision in the systems, guaranteeing they reach the end user correctly without operational errors. Reporting directly to the Loyalty Manager, you will be the key piece connecting marketing strategy with technical execution in e-commerce. This role requires a highly methodical and detail-oriented profile, capable of managing technological back offices and loyalty tools with agility. If you are passionate about digital operations, process control, and want to be part of an expanding project with a permanent contract and a hybrid work model, this is your opportunity!
What you'll do
Parameterizing the Loyalty Program: Configuring the logical rules for point allocation and redemption accurately.
Managing Loyalty Promotions: Implementing special campaigns technically, such as double points, welcome incentives, and seasonal promotions.
Administering the Rewards and Benefits Catalog: Maintaining updated rewards, coupons, and experiences available to members.
Segmentation and Tier Management: Configuring rules for the different member tiers (General, Silver, Gold, and VIP).
Resolving Operational Issues: Providing second-level support to fix errors in point crediting or coupon redemption.
Process Control and QA: Conducting periodic tests in user environments (web/app) to ensure all dynamics function correctly.
Interdepartmental Collaboration: Coordinating with the commercial, marketing, and technical support teams to align operations with business objectives.
Requirements:
Minimum Requirements (Must-Haves):
- Minimum of 1 to 2 years of experience in e-commerce operational management, loyalty platform administration, or digital catalog management.
- Advanced proficiency in Excel and Google Sheets for operational data handling and analysis.
- Previous experience working with technological back offices and Content Management Systems (CMS).
- Extremely methodical, detail-oriented profile, focused on systematic processes.
- Excellent organizational and time management skills.
Desirable Requirements (Nice-to-Haves):
- Previous experience in the retail or consumer goods sectors.
- Experience in specialized loyalty agencies.
- Knowledge of virtual stock control.
About Catenon
Catenon is a global executive search and international recruitment firm that combines technology, data, and human insight to identify the best professionals worldwide. With 23 offices across the planet and operations in more than 100 countries, the company specializes in board search, executive search, middle management recruitment, international recruitment, salary benchmarking, and talent projects for industries including construction, engineering, energy, IT, life sciences, and professional services.
Headquartered in Madrid, Spain, Catenon operates as a Spanish multinational with a strong presence in the local market, offering roles such as Jefe de Obra, Director General, and Sales Manager across Spain. The company's work culture emphasizes global mobility, with opportunities for expatriation (e.g., COO in Mexico) and multilingual roles (e.g., French Desk in Madrid), making it attractive for international professionals seeking cross-border careers in recruitment and talent management.
- Industry
- Recruitment
- Website
- catenon.com
In their own words
About the company & team
Our client is a leading company in the midst of growth and digital transformation, established as a prestigious benchmark in its sector. With an innovative vision and a focus on operational excellence, the organization stands out for its adaptability and firm commitment to continuously improving the customer experience. Joining this team means integrating into a dynamic and cutting-edge professional environment, where technology and strategy come together to manage strategic assets and strengthen the user community. It is an exceptional opportunity for professionals seeking stability and development within a top-tier corporation that values talent, technical precision, and a passion for loyalty.
More jobs like this
or browse Málaga·Operations·Mid-level·Hybrid·Recruitment
You will lead the talent management business unit for influencers and content creators. The role involves managing teams, commercial strategy, and campaign execution.
MadridNo Spanish needed
Managing Director – Corporate Finance
Catenon4d ago
The Managing Director will lead the development and growth of a Corporate Finance and M&A office in Madrid.
Hybrid in Madrid
Operational Excellence Expert
Catenon1w ago
You will drive a continuous improvement culture and manage the maturity of the Operational Excellence system.
Hybrid in BarcelonaNo Spanish needed
Client Solutions Consultant | European Markets
Catenon1w ago
This role involves managing Mid-Market and Enterprise client portfolios across European markets. You will drive solution adoption and build strategic relationships to maximize business value.
Hybrid in MadridNo Spanish needed
Revenue Management Director
Catenon5d ago
This role maximizes revenue and profitability for a 4-star hotel in Madrid. You will implement pricing strategies, manage inventory, and lead demand forecasting.
MadridNo Spanish needed
Technical Sales Representative
Catenon1w ago
A Hunter-profile Sales Representative will lead business expansion in Madrid by positioning technical solutions.
Hybrid in Madrid
This role focuses on business development and prescription within the technical building solutions sector. You will build a prescriber network and manage a project pipeline in Eastern Andalusia.
Remote, Málaga
Area Manager – Catering
Catenon2w ago
The role manages a zone of restaurants to ensure operational excellence and profitability. You will lead restaurant managers and oversee economic indicators across multiple locations.
Madrid
This role focuses on business development through prescription in the building solutions sector. You will build relationships with architects, engineers, and developers to generate new projects.
Hybrid in BarcelonaFluent Spanish
Sales Director
Catenon3w ago2 locations
You will lead the Iberian market operations and manage a team of over 25 professionals. The role involves driving commercial excellence and managing strategic accounts in Spain and Portugal.
Hybrid in MadridNo Spanish needed
HR Specialist
Catenon2w ago
This role involves managing HR operations and payroll processes within a multinational company. You will support recruitment, training, and employee lifecycle administration.
Hybrid in MadridNo Spanish needed
🇬🇧 🇪🇸
🇬🇧
€29k
🇪🇸🇬🇧