IS Process Owner I2R
The IS Process Owner will lead the Incident to Resolution (I2R) domain to improve customer experience. You will define the IT roadmap, manage a small team, and drive automation through AI.
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88,000+ live jobsHybrid in Madrid·Full-time·Added 1 month ago
Still open when we checked on 9 Oct
€100,000 - €120,000 a year
Gross, as stated in the ad.
About €5,330 - €6,250 a month after tax, or €6,010 - €7,280 under the Beckham regime.
Temporary contract
Full-time.
Hybrid
Office and home days — the ad has the split.
Blue Card threshold
Indicative — the ad doesn’t promise sponsorship.
Work in English
English is required, per the ad.
Be near Madrid for hybrid days
No relocation package mentioned.
This job advert was originally written in French.
> Transparent remuneration from the recruitment stage > 3 days of flexible on-site presence* > An Edenred card with a daily value of €10, 60% covered > An employee savings plan and an annual profit-sharing bonus* > A 75% reimbursement of public transport / a sustainable mobility allowance > A complete CSE offer: annual holiday vouchers, activity reimbursements, holiday offers & cultural partners > Ambitious company agreements to support you through all stages of life* > A referral bonus of €1500 gross* > 3 days of corporate sponsorship * Not applicable to internships
At Cegid, we are a European leader in cloud management IA solutions for professionals in finance (treasury, taxation, ERP), human resources (payroll, talent management), and Retail.
In a constantly evolving world, our employees support our clients in achieving their projects and ambitions through useful and innovative solutions.
Joining our teams means contributing to the operation and transformation of an international organization in strong growth, at the heart of product, technology, data, finance, people, and employee experience challenges. We design solutions in which artificial intelligence is a structuring component of the product: it enables understanding data, enriching functionalities, and transforming the way our clients interact with their tools.
As part of a major transformation of its operating model and its IT department, Cegid is creating an IS Process Owner position dedicated to the Hire to Retire (H2R) domain in order to strengthen the alignment between HR challenges and information systems. In close partnership with the Business Process Owner, you will contribute to evolving the IS ecosystem that accompanies the employee throughout their journey in the company.
The position is based in Lyon, Paris or Madrid, within the Information Systems Department, with strong interaction with HR teams and various IT stakeholders.
Carry the IS vision of the Hire to Retire process in order to simplify and optimize the employee experience, while guaranteeing the consistency and performance of the HR technological ecosystem.