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Junior Salesforce Consultant

Remote, Madrid·Full-time·Added yesterday (last checked 10 Nov)

Dentsu

40 open roles

Our summary

Work mode
Remote, with limits
Contract
Permanent, full-time hours
English
Required
Benefits
Private health insurance

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Skills

Nice to have

Requirements

What we're looking for

  • Around 1 year of hands-on experience in Salesforce administration, configuration, and consulting.
  • Proven experience in client-facing roles, acting as a key point of contact to translate business requirements into technical and functional solutions, working in coordination with cross-functional teams and stakeholders.
  • Knowledge/ experience working with different Salesforce clouds.
  • Methodology: Strong experience working under Agile methodology frameworks.
  • Language Skills: Fluent oral and written communication skills in English.

Nice to have

  • Experience in Business or Process consulting is a plus.
  • Experience or exposure to other Salesforce ecosystem Clouds is highly welcome.

Pay & benefits

What you'll get

  • Permanent contract.
  • Flexible Schedule. We make it easy. Balance your professional and personal life.
  • Certifications plan. Improve your skills and get the official certificate from our main partners.
  • Home Office. You decide and we support you.
  • Flexible retribution (public transport ticket, Ticket restaurtant,...).
  • Health insurance.
  • OMEGA in action. Our commitment to a better society is not just an intention
  • Professional development: Evolve, grow and get where you want to go.

The role

Omega CRM is a Merkle & Dentsu company, a leader in the development of Customer Experience services with +20 years of experience in the use of technology applied to marketing. Focused mainly on innovation, we provide a unique customer relationship ecosystem and are currently looking for a Salesforce Consultant to join our growing team.

What you'll do

  • Requirements Analysis.
  • Design and implement functional solutions in projects.
  • Provide effort estimations for projects.
  • Work in coordination with the rest of the Omega team and/or the client to contribute to the fulfillment of project objectives.
  • Analyze and improve application performance.
  • Collaborate with technology providers when required by the project.
  • Contribute to the validation of the solution against functional requirements.
  • Comply with the agreed software quality standards set by Omega's Technical Management.
  • Generate functional documentation for completed projects.
  • Collaborate within Omega's community of practice by sharing knowledge.

WHAT DO WE OFFER

About us

Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data - all enhanced by AI.

Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.

With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.

We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.

Client satisfaction is at our core (rating: 4.9/5), and we've been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).

At #Omega CRM, we believe in growth through people - guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

Location: Madrid

Brand: Omega

Time Type: Full time

Contract Type: Permanent

About Dentsu

Dentsu is a global advertising and marketing services company, founded in Tokyo in 1901, with a presence in over 145 countries and regions. It operates through a network of agencies including Dentsu Creative, Carat, iProspect, dentsu X, and Merkle, delivering integrated services across Media, CXM (Customer Experience Management), and Creative, with a focus on end-to-end experience transformation and business transformation for major brands.

Industry
Advertising and Marketing Services
Founded
1901
Employees
50,000–100,000
Headquarters
Tokyo, Japan
In Spain
Madrid, Barcelona

Good to know if you are moving

  • Dentsu has a dedicated Spain office, with roles in media, creative, and technology, offering opportunities for international professionals.
  • The company operates in over 145 countries, providing a global network that may facilitate cross-border career mobility.
  • Dentsu's Spain operations are part of a large global organization, with a strong focus on digital transformation and data-driven marketing.
  • The company's careers page lists roles in Spain such as Salesforce Consultant, Data Engineer, and Frontend Developer, indicating a need for tech and data skills.
  • Dentsu emphasizes innovation and sustainability, which may appeal to professionals seeking a purpose-driven employer.
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