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LLP - Carrier Manager in Valencia

On-site in Valencia, Valenciana, Comunidad +1·Added yesterday (last checked 5 Nov)

DHL

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Our summary

Work mode: On-site, Valencia, Valenciana, Comunidad / Valenciana, Comunitat
English: Required
Experience: 5+ years
Education: University degree

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Skills

DHL is hiring for this role in several places. This vacancy is in Valencia.

Requirements

What we're looking for

Fluent English (mandatory - C1). Degree or diploma in Logistics, Supply Chain, or Freight Forwarding. Proven experience in carrier/supplier management, including selection, evaluation, and relationship management. Minimum 5 years of experience in logistics operations within a multimodal environment (Road, Air, Ocean, Courier). Strong knowledge of carrier performance management, including KPIs and reporting. Experience in Overland and collaboration with that kind of carrier is considered a strong asset. Strong stakeholder management and customer relationship skills. Experience in account management and working within international, matrix organizations. Analytical mindset with strong problem-solving capabilities.

The role

At DHL Supply Chain, we believe that logistics is more than just moving goods - it's about connecting people, improving lives, and enabling global business to thrive. As part of the world's leading logistics company, you will join a team driven by innovation, collaboration, and a strong commitment to excellence. Within our LLP environment, you will work in a dynamic and international setting, where every day brings new challenges and opportunities to grow, make an impact, and drive real value for our customers.

The Carrier Manager plays a key role in ensuring the optimal selection, performance, and development of transport providers across multimodal logistics operations. This position is responsible for managing carrier relationships, driving performance through KPIs, and ensuring full compliance with DHL and customer standards. The role acts as a strategic link between Operations, Planning, Procurement, and external partners, contributing to cost efficiency, service quality, and continuous improvement within the supply chain.

What you'll do

Collaborate closely with LLP Operations, Planning, central Procurement (PCM) teams, and customers to identify and secure the most suitable and cost-effective transport providers across regions and lanes. Own and manage carrier performance through KPIs, ensuring accurate tracking, reporting, and the implementation of corrective action plans where needed. Establish and lead regular carrier review processes, fostering strong partnerships and continuous performance improvement. Identify, evaluate, and onboard new carriers to ensure capacity, competitiveness, and service excellence. Ensure all carriers comply with LLP and customer standards, including Quality, Security, Operational, and Corporate requirements, in line with contractual obligations. Monitor carrier service delivery against contractual commitments and provide recommendations for improvement or replacement when necessary. Define and drive the carrier strategy for the account (short, medium, and long term), aligning with procurement and business objectives. Support continuous optimization of transport networks, contributing to efficiency, cost control, and service reliability.

About DHL

DHL is the world's leading logistics and express delivery company, operating a global network that connects people and businesses across more than 220 countries and territories. As a division of the German logistics giant Deutsche Post DHL Group, the company provides a comprehensive range of services including international express, freight transportation (air, ocean, road, and rail), contract logistics, and e-commerce solutions. With a workforce of hundreds of thousands of employees worldwide, DHL is a category-defining brand in the logistics industry, known for its reliability, speed, and extensive global reach.

In Spain, DHL has a strong and established presence with offices and operations in major cities including Madrid, Barcelona, Valencia, and Vitoria, among others. The company offers a wide range of roles in logistics operations, customer service, sales, and corporate functions, making it a significant employer for both local and international talent. DHL's work culture emphasizes innovation, sustainability, and employee development, with programs like the Graduate Program and Talent Bank designed to nurture future leaders. For international professionals, DHL Spain offers opportunities to work in a truly global environment, with the chance to build a career across borders and gain exposure to diverse logistics operations.

Industry: Logistics
Founded: 1969
Employees: 500,000+
Headquarters: Bonn, Germany
In Spain: Madrid, Barcelona, Valencia and 1 more

Good to know if you are moving

DHL is a global company with operations in over 220 countries, offering international professionals the chance to work in a truly global environment.
The company has a strong presence in Spain with offices in Madrid, Barcelona, Valencia, and Vitoria, providing a wide range of roles from operations to corporate functions.
DHL offers structured graduate programs and internships in Spain, such as the 'Programa Graduate' and 'Contrato en prácticas', which are excellent entry points for international talent.
As a German-headquartered company, DHL provides a multicultural work environment, with English often used as the corporate language, making it accessible for non-Spanish speakers.
DHL is known for its strong commitment to employee development and offers clear career progression paths, both within Spain and internationally.

In their own words

About the company & team

At DHL Supply Chain, you will be part of a global leader where innovation, collaboration, and continuous improvement drive everything we do. You will have the opportunity to work in a dynamic international environment, managing strategic carrier relationships and contributing directly to high-impact supply chain solutions.

Is Logistics your passion? Logistics is the future!

Are you a motivated, organized professional looking for an exciting opportunity in a fast-paced environment? Would you like to be part of a committed team that makes a real difference for customers and colleagues? If you are ready to take the next step and drive impact in a global logistics leader... we are looking for you.

Additional information

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.

All open roles at DHL