The English-language job board for Spain
88,000+ live jobsOn-site in Barcelona·Full-time·Added over 2 years ago
First posted 2 years ago, still open when we checked on 9 Oct
€24,600 - €28,900 a year
Gross, as stated in the ad.
About €1,630 - €1,870 a month after tax.
Permanent contract
Full-time.
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
German
The ad asks for German, or counts it in your favour.
Work on-site in Barcelona
No relocation package mentioned.
Private health insurance
Per the ad: paid by the employer, or taken through flexible pay.
Gym access
Free or discounted, per the ad.
Nice to have
Expert level of German and English proficient speaker.
You demonstrate full ownership on each activity you develop.
You are proactive and you like to put forward new ideas.
Excellence in communicating and problem-solving.
You are a team player.
Previous experience dealing with Customers is a plus!
Perks of being part of our team💆
We care about people and we also offer a lot of benefits for employees:
High growth, multicultural and friendly environment 🤝
Alan as private health insurance 🩺
Healthy life with Wellhub (Gyms, pools, outdoor classes) 🧘🏽♀️
Save expenses with Cobee 💰
Language classes 👩🏽🏫
Breakfast in the office and organic fruit 🍏
Nora discounts 🍱
Free caffeine and theine ☕
Pet Friendly 🐕
At Factorial we're looking for a new Customer Support Associate DACH Market to help us boost the company to the next level.
We believe in developing our team, spreading our company culture, and sharing our views on how Human Resources can make a difference for organizations all over the world.
Maintain and create simultaneously strong relationships with existing customers.
Problem-solving: Ensure all needs and queries are resolved via ticket/phone/email/chat.
Control and follow up on any bugs with the operations team and the client. Assist with basic troubleshooting.
Provide information about products/services/policies.
Document Interactions.
Wanna learn more about us? Check our website!
Factorial is a Barcelona-based software company that provides an all-in-one human resources management platform for small and medium-sized businesses. Its cloud-based solution covers HR administration, payroll, time tracking, talent management, and expense management, helping companies digitize and automate their HR processes. Founded in 2016, Factorial has grown rapidly and now serves thousands of customers across Europe, the Americas, and Asia, with a workforce of over 800 employees.
Factorial's headquarters and main engineering hub are in Barcelona, making it a key player in Spain's vibrant tech ecosystem. The company has a strong international presence with offices in Mexico City, São Paulo, and other cities, and its workforce is highly diverse, with employees from over 30 nationalities. For international professionals, Factorial offers a dynamic, fast-paced startup culture, opportunities to work with a global team, and the chance to contribute to a product that is reshaping HR for SMBs worldwide. The company is known for its flat hierarchy, agile work environment, and commitment to employee growth.
At Factorial, we're building the leading business management software for companies of all sizes. Our platform centralizes key workflows across HR, finance, and operations, freeing teams from manual processes so they can focus on what really matters: leading, growing, and taking care of their people.
With over 1,200 employees across 7 markets, we serve 700,000+ users and are one of Europe's fastest-growing SaaS companies, backed by top-tier investors and proudly headquartered in Barcelona.We believe in bold goals, radical ownership, and inclusive collaboration. If you're excited to shape the future of business management technology, we'd love to meet you.
We own it: We take responsibility for every project. We make decisions, not excuses.
We learn and teach: We're dedicated to learning something new every day and, above all, share it.
We partner: Every decision is a team decision. We trust each other.
We grow fast: We act fast. We think that the worst mistake is not learning from them.
We believe in diverse talent: We welcome applicants from all backgrounds and strongly encourage people of diverse experiences and identities to apply.
We believe in inclusion: We are committed to equal opportunities and actively promote workplace inclusion of people with disabilities. If you would like to learn more about our inclusive recruitment processes, you are welcome to indicate so optionally and we will share additional information with you.
This role involves leading and coaching a high-performing sales team to drive expansion within existing customers. You will combine active selling with leadership to meet team KPIs.
Pre-sales consultant for the Italian market focusing on payroll and time management products. You will drive customer acquisition and deliver expert consulting. The role is based on-site in Barcelona.
We are looking for a Senior/Staff Site Reliability Engineer to join our Infrastructure Team. You will ensure application performance, scalability, and security while leading technical discussions.
Founding Account Executive to drive sales for Factorial's Finance product in the Italian market. You will manage the full sales cycle from prospecting to closing deals with CFOs.
You will lead a small team of engineers while remaining hands-on with the codebase. The role involves shipping features, mentoring staff, and driving AI-native product development.
You will own the full sales cycle for Factorial's Finance product, targeting CFOs and finance leaders. The role offers a competitive salary and various perks in a high-growth environment.
This role involves prospecting potential customers and qualifying leads to drive pipeline growth for the Italian market.
As a Senior AI Enablement Engineer, you will build reusable AI components and architectures for the entire company. You will partner with business teams to turn ideas into scalable AI use cases.
Lead a team of Account Managers for the Portuguese market. You will drive customer retention, upselling, and team performance. This is an onsite role in Barcelona.
This role manages upselling opportunities for existing Small Accounts in the French market. You will build strong customer relationships and execute the full sales cycle to exceed quotas.
You will lead a team of Onboarding Specialists to drive customer retention and satisfaction. The role offers competitive salary and various perks like private health insurance.
This role focuses on qualifying opportunities and mapping high-potential accounts for the Italian market. You will execute multichannel outreach and book product demos to drive expansion deals.
€31k
🇬🇧€20k
🇬🇧€20k
🇬🇧Remote, Barcelona
€17k
🇬🇧 🇪🇸€25k
🇬🇧
