Technical Customer Success Manager (Italian)
As a Technical Customer Success Manager, you will manage the end-to-end success and retention of Italian SMB customers. You will implement AI assistant workflows and troubleshoot technical setups.
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87,000+ live jobsOn-site in Barcelona·Full-time·Added 4 months ago
This job was published 4 months ago
Still open when we checked on 7 Oct
€60,000 - €90,000 a year
Gross, as stated in the ad.
About €3,460 - €4,870 a month after tax, or €3,480 - €5,380 under the Beckham regime.
Full-time
Per the ad.
Have the right to work in Spain
fonio doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Dutch
The ad asks for Dutch, or counts it in your favour.
Work on-site in Barcelona
No relocation package mentioned.
Nice to have
Native Dutch; Fluent English
1+ years of sales experience, ideally in outbound or telesales, B2B SaaS preferred
Naturally competitive, driven to maximize output, and motivated by uncapped commission
Willing to temporarily relocate to Austria (around 1-2 month in Vienna to soak up our culture)
€60,000-90,000 OTE (base + uncapped commission)
Fast-track path to AE
Equity: you help build it, you should own a piece of it
Equipment of your choice
Regular team offsites
You own our entire Dutch-speaking top of funnel: from first contact to qualified demo handoff to our Account Executives. And if you've got what it takes, you'll have a clear path to becoming a closer yourself within a few months.
Qualify the leads our marketing generates every day
Multi-channel outreach: phone, email, LinkedIn, and testing new channels
Build sequences: form hypotheses, test, measure, improve
Actively shape SDR processes in a fast-growing startup
Onboard new customers
Top-performing SDRs have a real shot at moving into an AE role within months
15 min intro call
30 min skill interview with our CCO Alex, including a call simulation
20 min culture call with our Founders
Fonio is a technology company that provides a customer service and support platform for modern businesses. The company offers a suite of tools designed to streamline customer interactions, automate workflows, and improve team collaboration. Fonio is a relatively small, venture-backed startup operating in the customer service software space, competing with larger, established players in the market.
Fonio has its Spanish headquarters in Barcelona, which serves as its main operational hub for the Spanish market. The company is actively hiring international professionals, particularly those with Italian, French, and German language skills, to support its expansion into new European markets. This makes it a relevant employer for international professionals looking to relocate to Spain, offering a multicultural and dynamic work environment.
We grew from $1M to $10M ARR in under 12 months and now serve 10,000+ customers.
Fonio is Europe's market leader for AI phone agents for SMBs. Now we're expanding globally and into new products.
We move fast, take ownership, give direct feedback, and avoid politics and unnecessary meetings.
Join one of the world´s fastest-growing companies.