Program Manager -Professional Services Italy/Spain/France

Hybrid in Spain·Added 8 days ago

Fortinet

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Overview

Job details

Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
Fortinet doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Be near Spain (Hybrid) for hybrid days
No relocation package mentioned.

The role

The Program Manager is responsible for ensuring the successful delivery of complex projects on time and according to the negotiated Scope of Work. The Program Manager is expected to manage a virtual team comprising; Customer Contacts, Fortinet Sales, Professional Services Engineers and Technical Support to ensure a technically sound, financially profitable, supportable implementation. The position requires an individual with exceptional negotiation, written and verbal communication skills who follows a structured approach for implementing IT security solutions.

What you'll do

• Manage the relationship with the customer and all stakeholders

• Identify resources needed and work with resource manager to build the right project team for the delivery of the project.

• Work closely with all customer-facing Fortinet functions, including sales, operations, order management, support to coordinate activities for project delivery.

• Coordinate internal Professional Services resources and third parties/vendors for the flawless execution of projects.

• Ensure that all projects are delivered on-time, within scope and within budget.

• Use appropriate verification techniques to manage changes in project scope, schedule and costs.

• Measure project performance using appropriate systems, tools and techniques.

• Report and escalate to management as needed.

• Manage escalations with all levels internally and externally to resolve challenges and to achieve success.

• Create and maintain comprehensive project documentation.

• Apply effectively Fortinet's methodology and enforces project standards.

• Perform risk management to minimize Fortinet's exposure and risk on projects.

• Determine appropriate revenue recognition, ensure timely and accurate invoicing, and monitor receivables for project.

• Forecast accurately revenue and monitor project profitability.

• Assure project legal documents are completed and signed at start of the project.

• Facilitate team and client meetings effectively.

• Understand how to communicate difficult/sensitive information tactfully.

How you'll work

This position requires to be 4 days/week in the office.

Location

Location: France, Spain or Italy

Background

The Program Manager should have a background in business skills, management, budgeting and analysis.

Requirements

What we're looking for

• Around 5 years in similar position.

• Can work in 2 languages from France, Italy or Spain additionally to English.

• Technical understanding of security, cloud and networking projects.

• Exceptional organizational skills including attention to detail and multi-tasking skills.

• Outstanding negotiation, oral communication and presentation skills.

• Outstanding written communication skills, combining courtesy, precision, conciseness and clarity.

• Excellent conflict resolution skills.

• Experience working with global enterprise, MSSP, carrier and governmental customers.

• Experience at working both independently and in a team-oriented, collaborative environment.

• Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.

• React to project adjustments and alterations promptly and efficiently.

• Flexible during times of change.

• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.

• Strong commitment and self-driven individual.

Education & certifications

• Bachelor's Degree in technical or management discipline and/or equivalent extensive work-related experience.

• PMP and/or PRINCE II certification.

About Fortinet

Fortinet is a global cybersecurity company that designs and delivers a broad portfolio of network security products and services, including firewalls, secure access service edge (SASE), and security operations (SecOps) solutions. Founded in 2002 and headquartered in Sunnyvale, California, the company has grown into one of the world's largest cybersecurity vendors, serving enterprises, service providers, and government organizations across more than 100 countries. Its flagship FortiGate firewall and FortiOS operating system are widely recognized in the industry.

In Spain, Fortinet maintains a strong commercial presence with offices in Madrid and Barcelona, and its open roles span sales, systems engineering, and technical account management across the country. The company is known for a fast-paced, sales-driven culture and offers international professionals the opportunity to work with major telecom operators like Vodafone and Orange, as well as public sector clients. For relocating professionals, Fortinet provides a global brand, competitive compensation, and the chance to grow within a leading cybersecurity firm, though Spanish language skills are often essential for client-facing roles.

Industry: Cybersecurity
Founded: 2007
Employees: 10,000–15,000
Headquarters: Sunnyvale, USA
In Spain: Madrid, Barcelona
Website: fortinet.com

Good to know if you are moving

Fortinet is a global leader in cybersecurity, offering strong brand recognition and career growth opportunities for international professionals.
The company has a significant presence in Spain, with offices in Madrid and Barcelona, and roles often involve working with major telecom operators like Vodafone and Orange.
Many sales and engineering positions require fluency in Spanish and English, so language skills are critical for most roles.
Fortinet offers competitive compensation packages, including performance-based incentives for sales roles.
The company supports flexible work arrangements, but client-facing roles may require travel within Spain and occasionally across Europe.

All open roles at Fortinet