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Customer Retention Teleoperator - Insurance Sector

On-site in Tres Cantos·Part-time·Added yesterday

Randstad España

6343 open roles

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Overview

Job details

€10.60 an hour
Gross, as stated in the ad.
Fixed-term contract
Part-time hours.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Tres Cantos
No relocation package mentioned.
Compulsory secondary education (ESO)
“-Formación: Educación Secundaria Obligatoria” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

Schedule: 1,412 hours per year:
Morning Shift: Mon to Thu from 8:30 AM to 3:00 PM and Fridays from 9:00 AM to 3:00 PM.
Afternoon shift: Mon to Thu 3:00 PM to 9:30 PM and Fridays from 3:00 PM to 9:00 PM.
SATURDAYS YES: 11 Saturdays with schedule from 9:00 AM to 2:00 PM / 10:00 AM to 3:00 PM.

Or 1612 annual hours:

Morning Shift: Mon to Tue from 9:30 AM to 7:30 PM and Wed to Fri from 8:30 AM to 3:00 PM.
Afternoon Shift: Mon to Tue from 10:00 AM to 8:00 PM and Wed to Fri from 2:30 PM to 9:00 PM
SATURDAYS YES: 11 Saturdays with schedule from 9:00 AM to 2:00 PM / 10:00 AM to 3:00 PM
Paid training from day one. Monday to Friday schedule from 9:00 AM to 6:00 PM
Availability to start: October 21st
Contract: 5 months + possibility of joining the permanent staff
Salary: €10.6/hour + uncapped incentives
Location: Tres Cantos

Requirements

What we're looking for

-Education: Compulsory Secondary Education

-Knowledge: - Good communication skills and ability to interact and negotiate

-Experience: 1 year

Good disposition for dealing with people.
Commercial experience.
Experience working with individual objectives and incentives.
Skill in the use of digital media.
Availability to travel to Tres Cantos

The role

Are you interested in telephone sales? Are you interested in the insurance sector? Do you want to develop professionally in one of the largest companies in the insurance sector? This is your offer! We are looking for telephone agents for their customer loyalty department.

What you'll do

Receiving calls for personalized attention and advice to clients.
Identifying the client's needs.
Selling the products.
Resolving the queries of current or potential clients.
Global management of the demands of the insured through the company's own system.
Negotiation, Loyalty and Client Retention.

Hiring process

2 steps1 interview

Inscripción en la oferta
En revisión · With a consultor/a de Randstad
Preseleccionado
Contacto del consultor/a
With a consultor/a de Randstad
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Gestión final de la empresa
With an empresa cliente
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Las fases finales las define la empresa cliente: la gestión final de los perfiles y la decisión de a quién contactar dependen exclusivamente de la empresa.
Randstad no publica plazos; el estado de la candidatura puede no cambiar por el alto volumen de inscripciones o porque la empresa gestiona sus propios tiempos.
Los estados publicados llegan solo hasta la preselección: Randstad no detalla entrevistas ni pruebas posteriores.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

Industry: Staffing
Website: randstad.es

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