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Commercial Teleoperator - Customer Recovery

On-site in Madrid·Part-time·Added yesterday

Randstad España

6343 open roles

Overview

Job details

  • €9.70 an hour

    Gross, as stated in the ad.

  • Fixed-term contract

    Part-time hours.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work on-site in Madrid

    No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

  • HYBRID initial training for 6 days, Paid at 153 euros.

Requirements

What we're looking for

  • EXPERIENCE AS A SALESPERSON IS ESSENTIAL.
  • Previous experience in a call center in the sales department and resolving issues.
  • Skills with office tools.

The role

Do you have experience as a call center agent? Are you passionate about customer service? Do you consider yourself proactive, resourceful, and able to identify customer needs?

At Randstad, we have the perfect opportunity for you!

What you'll do

  • Making calls to former customers to get them to return to the company.
  • Making calls to resolve issues.
  • Managing internal email.
  • Surveying and negotiating with clients.
  • Meeting the quality requirements and parameters set by the company.

How you'll work

  • Non-rotating shifts.
  • Availability from Monday to Friday
  • Schedule from 1pm-8pm - 35-hour contract.
  • Opportunity for growth and development within the company
  • Direct contract with the company with an initial duration of 2 months with a real possibility of becoming permanent.
  • On-site work at Calle Alcalá 265, Madrid. Possibility of hybrid remote work starting from the 3rd month.

Hiring process

2 steps1 interview
  1. Inscripción en la oferta

  2. En revisión · With a consultor/a de Randstad

  3. Preseleccionado

  4. Contacto del consultor/a

    With a consultor/a de Randstad

    Uno de nuestros consultores revisará tu solicitud y se pondrá en contacto contigo para los siguientes pasos.

  5. Gestión final de la empresa

    With an empresa cliente

    Randstad actúa como intermediario para conectar candidatos con empresas; en algunos casos la gestión final de los perfiles y la decisión de a quién contactar dependen exclusivamente de la empresa.

  • Las fases finales las define la empresa cliente: la gestión final de los perfiles y la decisión de a quién contactar dependen exclusivamente de la empresa.
  • Randstad no publica plazos; el estado de la candidatura puede no cambiar por el alto volumen de inscripciones o porque la empresa gestiona sus propios tiempos.
  • Los estados publicados llegan solo hasta la preselección: Randstad no detalla entrevistas ni pruebas posteriores.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

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