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Store Manager

On-site in Málaga·Added 2 months ago (last checked 8 Oct)

Grupo MAS

158 open roles

Overview

Work mode
On-site, Málaga
Education
Vocational training (FP Grado Medio)

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  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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This job advert was originally written in Spanish.

Requirements

What we're looking for

- Corporate Identity

- Communication and Influence

- People development

- People Leadership

- Analytical thinking

- Team management and cooperation

- Organization, rigor, and quality

- Analytical Thinking

- Emotional Management

- Results Orientation

* Basic qualification: Intermediate - Higher Vocational Training Cycle (Commerce/Marketing; Administration/Finance) or High School Diploma.

* Recommended complementary qualification: Business Administration, Economics, Business Studies, Marketing.

* Professional Experience: Minimum 1 year in a similar position or 2-3 years as an Assistant Store Manager.

* Other Requirements and knowledge and skills related to the different aspects of the store:

- Economic management of the business unit

- IT tools at user level

- Customer service

- Point of sale organization and commercial techniques

- Team leadership and communication skills

Pay & benefits

What you'll get

Why choose us?

✅ Stability: You will be part of a consolidated and leading company in the sector.

📈 Growth: We support internal promotion and talent development.

The role

Your role in our team

Your mission will be: To contribute to the achievement of objectives, guaranteeing excellent service to customers, through efficient management of the assigned human and technical resources.

What you'll do

📋 As a fundamental part of the store, your main functions will be:

- Manage complaints, incidents, and suggestions to guarantee a quality service.

- Involve the team in the continuous improvement of customer service.

- Ensure a satisfactory experience and reinforce loyalty.

- Analyze the main management indicators and detect deviations from objectives.

- Control sales, margins, shrinkage, unknown loss, expenses, and productivity, proposing corrective measures.

- Analyze turnover and absenteeism, anticipating staffing needs and coordinating with the People and Wellbeing department.

- Perform floor inventories and monitor processes that affect the store's profitability.

▪ Sales management oriented towards achieving the objectives set by headquarters:

- Meet sales objectives through the analysis of indicators.

- Identify areas for improvement and organize corrective actions.

- Involve the team in the achievement of objectives.

- Supervise the compliance and application in-store of corporate policies and guidelines.

▪ Integral Management of Sales Operations and Customer Experience:

- Guarantee the availability, quality, and correct presentation of the product.

- Control stocks, orders, and price updates.

- Optimize operations and guarantee compliance with OHS and food quality legislation.

- Guarantee compliance with the store's organizational model.

▪ Integral Management of Sales Operations and Customer Experience:

- Supervise quality standards and product assortment in store. - Implement cross-selling and impulse selling to maximize results. - Analyze sales and improve the customer experience

- Organize, coordinate, and supervise the team and its operations.

- Manage schedules and rosters, daily meetings to evaluate performance and reinforce training.

- Drive the training, development, and recognition of the team.

- Guarantee excellence in service and compliance with regulations.

- Lead effectively, recognizing performance and motivating the team

About Grupo MAS

Grupo MAS is a leading food retail group in southern Spain, operating more than 260 supermarkets and food service establishments across Andalusia and Extremadura. With a strong focus on fresh, local products and proximity retail, the company employs over 5,600 people and continues to expand through organic growth and acquisitions. Its brands span supermarkets, cash-and-carry, catering, and pet food, reflecting a diversified approach to food distribution and hospitality.

Industry
Food Retail
Founded
1973
Employees
5,000–10,000
Headquarters
Seville, Spain
In Spain
Seville, Malaga, Cordoba and 4 more

Good to know if you are moving

  • Grupo MAS is headquartered in Seville, Spain, and operates primarily in Andalusia and Extremadura, offering opportunities in both urban and rural areas.
  • The company emphasizes stable employment, with 85% of its workforce on permanent contracts, and provides training through its own center, MAS T FORMA.
  • Employees receive direct discounts at company stores, special rates for leisure activities, and wedding, maternity, and paternity gift vouchers.
  • The company is expanding, recently integrating the Maskom chain in Malaga, which may create new roles in the region.
  • Spanish language proficiency is likely essential for most positions, as job listings and corporate communications are in Spanish.
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