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Groups Manager

Hybrid in Palma·Added yesterday

Grupo Piñero

8 open roles

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Overview

Job details

Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak native-level Spanish
Listed as a requirement in the ad.
Portuguese
The ad asks for Portuguese, or counts it in your favour.
Be near Palma for hybrid days
No relocation package mentioned.
Have 5+ years of experience
Mid-level role.
University degree
“Formación en Turismo, Gestión de Agencias de Viajes, Administración de Empresas o áreas afines.” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

Collaborative, dynamic, and multicultural environment.
Flexible Compensation Plan: Medical Insurance, Daycare, and Training at special prices.
Work-life balance: Flexible hours and hybrid teleworking policy.
Continuous training and study assistance.
Opportunities for professional development and internal growth.
Advantages and discounts for collaborators.

If you are a person with leadership, commercial orientation, analytical capacity, negotiation skills, and business vision, and you are motivated to develop and grow a key area within Soltour, we are waiting for you.

Requirements

What we're looking for

Degree in Tourism, Travel Agency Management, Business Administration, or related fields.
Minimum of 5 years of experience in the tourism sector, preferably in tour operating, travel agencies, or group management.
Previous experience leading teams and coordinating tourism operations.
Knowledge of supplier negotiation, contracting, pricing, and product profitability.
Analytical skills and a results-oriented approach.
Advanced handling of office tools, especially Excel.
High level of Spanish. Portuguese and English are valued.

Nice to have

Knowledge of reservation systems and air issuance (Amadeus or others) is valued.

The role

Are you passionate about tourism and do you enjoy leading teams to develop new business opportunities? Are you motivated by coordinating complex operations and building solid relationships with agencies and suppliers?

We are looking for a Groups Manager whose mission will be to lead and coordinate the groups department for Spain and Portugal, guaranteeing efficient, profitable, and customer-oriented management of group bookings, driving business growth and ensuring the operational excellence of the area.

What you'll do

Lead, coordinate, and develop the Groups Specialist team in Spain and Portugal.
Define quoting criteria, commercial margins, and pricing strategies to ensure the profitability of each operation.
Drive group business generation through direct relationships with travel agencies and group managers.
Supervise the assignment, prioritization, and follow-up of quotation requests received by the department.
Analyze activity indicators, response times, and conversion ratios, identifying opportunities for improvement.
Coordinate availability and conditions for each operation with airlines, hotels, and tourism suppliers.
Supervise the creation and follow-up of booking files, guaranteeing the correct administrative and economic management of groups.
Manage relevant incidents and ensure personalized attention throughout the entire lifecycle of the group.
Collaborate with Administration and Finance in the follow-up of collections and payments associated with operations.
Promote new destinations, products, and commercial opportunities through the agency network.

About Grupo Piñero

Grupo Piñero is a hospitality and travel group founded in 1975 with more than 50 years of experience and around 16,000 colleagues. It operates through divisions that work on synergies with one another, and its careers listings feature the Bahia Principe brand of hotels and resorts, with properties and job locations in Spain (the Balearic Islands and Tenerife), the Dominican Republic, Mexico, Jamaica and Bioggio, Switzerland.

Industry: Hospitality and Travel
Founded: 1975
Employees: 16,000
Website: grupopinero.com

Good to know if you are moving

Founded in 1975, the group has more than 50 years of experience and counts around 16,000 colleagues.
Spain roles are concentrated in Palma de Mallorca (Balearic Islands) — including corporate finance and accounting positions, some of them hybrid — and at Bahia Principe hotel properties in Tenerife (Canary Islands).
The group's operations and job locations span several countries: Spain, the Dominican Republic, Mexico, Jamaica and Switzerland (Bioggio).
The careers portal is available in both Spanish and English.