Commercial Manager - Group Sales and Tour Operators (TTOO)

• Advanced proficiency in Global Distribution Systems (GDS) such as Amadeus, and in internal airfare management platforms.
• Minimum of 3-5 years in commercial management or operations roles, specifically in airlines, tour operators, or wholesale travel agencies.
• Data analysis.
• Market intelligence.
• Experience as a team manager.

Maximize the airline's revenue and occupancy through the strategy, negotiation, and marketing of Groups and TO fares.

You will be directly responsible for attracting and retaining key accounts (tour operators, wholesalers, and agencies with a groups department), ensuring efficient operations aligned with the company's revenue objectives.

• Design the commercial policy for groups and tour operation in coordination with the Sales Management team.
• Identify opportunities in both segments.
• Oversee the group sales cycle, from initial quotation to contract closing.
• Relationship with tour operator directors and agencies specializing in groups, as well as Iberia's Revenue Management.
• Analyze the feasibility of special fares for groups and tour operators.
• Monitor release deadlines for blocked inventory to optimize availability (in groups and allotments).
• Design and adjust the Conditions policy together with Revenue.
• Lead the group reservations agent team, ensuring service level compliance.
• Act as the escalation point for major or operational incidents.
• Report to the Commercial Management on generated revenue.
• Approve fare or condition exceptions in critical cases.

Location: NEO Building

Our company

At Iberia, we value that our professionals are an example of behaviors for customers, but also within the team. We expect all new hires to be an example of these.

Your role:

Your challenges:

1. Commercial Strategy and Sales Management (B2B)

2. Coordination and Revenue Optimization

3. Operational Supervision and Quality

Your knowledge

Talent at Iberia:

We value that our professionals are an example of behaviors for customers, but also within the team. We expect all new hires to be an example of these.

• We are one and diverse: You work in a coordinated, open, and collaborative manner pursuing a common goal in a diverse and inclusive environment.
• We put soul and passion: You make things happen by fully committing to everything you do.
• We reinvent tomorrow: You look for new and different ideas to solve problems.
• We connect with our customers and colleagues: You always want to go a step further than expected with a smile and a pleasant manner.
• We make it simple and efficient: We focus on what's important, analyzing situations and eliminating what doesn't add value.
• We carry safety in our DNA: We work with the attention and care of the first day: in every ground operation, in every flight. We know the processes and apply them rigorously.

Our commitment to Diversity and Inclusion