Technical Customer Success Manager
This role manages the end-to-end customer journey by bridging technical needs with engineering delivery. You will lead project implementation, drive adoption, and manage strategic accounts.
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This job advert was originally written in Spanish.
*CVs with demonstrable results and KPIs (calls made, meetings scheduled, quota met in previous roles) will be prioritized in the selection process.
About this offer
This is a permanently open offer. Right now we are not hiring for this position, but we expect to grow our Go To Market team in the coming months and we want to get to know good professionals in advance.
By submitting your application, you will become part of our talent pool for this role. We review all applications and will contact you when a position opens that matches your profile. Please keep in mind that this may take some time, and it is possible that we may not be able to respond to every application individually until then.
This is a 100% outbound role for the Spanish market. A large part of your time will be dedicated to the auto salvage sector, where we already have traction and there are nearly 1,300 target accounts, but this is not the only thing you will be working on: in parallel, you will be taking on other outbound accounts and sectors as opportunities arise.
The rest of Hubtype works mostly with inbound leads. This role is the exception. We are looking for someone comfortable with cold calling as a primary activity, not as a last resort.
Hubtype is a conversational AI platform that builds and deploys chatbots and messaging solutions for enterprise customers. The company provides a software-as-a-service (SaaS) platform that enables businesses to create, manage, and analyze automated conversations across channels like WhatsApp, Facebook Messenger, and web chat. Hubtype is a relatively small, specialized player in the customer experience and messaging automation space, competing with larger firms by focusing on a developer-friendly, API-first approach.
Hubtype was founded in Barcelona and maintains its headquarters there, making it a genuinely Spanish company. For international professionals, the company offers a product-centric environment where engineering and product roles dominate, and its Barcelona base provides a direct entry point into Spain's growing tech ecosystem. The company's work culture is described as remote-friendly and international, with English as a common working language, which can be attractive for relocating talent.
Hubtype helps large and medium-sized organizations automate and improve customer experience through conversational channels: WhatsApp, webchat, and in-app chat. We are an official Meta WhatsApp Business Solution provider, the first to achieve this certification in Spain, and our clients include airlines, banks, insurers, and retailers in Europe and LATAM.
Data protection
By submitting your application, you give your consent for Hubtype to retain your data for a maximum of 12 months for the purpose of contacting you for future opportunities. You can ask us to delete your data at any time by writing to dpo@hubtype.com