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89,000+ live jobsFull-time
Per the ad.
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
Work on-site in Madrid
No relocation package mentioned.
Gym access
Free or discounted, per the ad.
This job was automatically translated to English.
What would we like you to bring to us?
- Progressive experience within the Reception department (minimum of 2 years) or as a Team Leader/Supervisor (minimum 1 year).
- Proficiency in CRM Opera.
- Leadership in team management.
- Attention to detail and a continuous improvement attitude.
- Available to work in shifts and with schedule flexibility, including the night shift.
- High proficiency in English (oral/written). A third language is valued.
And us, what can we offer you?
We are proud to take care of our team, which is why we offer benefits that make a difference.
- Your development is our priority, so we have continuous training programs and opportunities for both internal and international mobility.
- Enjoy free nights in our hotels around the world and live the Hyatt experience.
- Because inclusion and respect are part of our essence, we are proud to be a workplace where diversity is not only respected but celebrated. We believe in equal opportunity and equity as fundamental pillars of our culture.
- Twice a year, we meet with our talents to celebrate that we have the best team.
- With our Hystar program, every semester the team votes for the star talent who inspires the rest of their colleagues.
- Because well-being is one of our values, we take care of you with Wellhub, physiotherapy, psychological support, and much more.
- You will enjoy a competitive benefits package designed to take care of you and recognize everything you contribute, which also includes exclusive discounts at our outlets and at some nearby businesses.
- We work to facilitate work-life balance for our employees, so we promote initiatives that make a real balance between work and well-being possible.
Join the Thompson Madrid Team and get cultured on Montera! Let yourself be seduced by a luxury lifestyle experience, where everything makes sense from near and far.
Your mission:
We are looking for a Team Leader to join our team. Get "Coolturized" with us, and participate in our unique gathering, right in the center of Madrid. If you are passionate about offering unique experiences, this is the place for you.
What will you do in your day-to-day?
- Perform registrations in hostsos, follow up on and resolve any issues that may have occurred during the guest's stay at the hotel, ensuring complete satisfaction before their departure.
- Monitor rooms placed on hold (Queue room) and late check outs according to department policies.
- Monitor the team's cash closures, adjusting them to the policies established by the finance department.
- Prepare the work reports required for their position and their subordinates.
- Support internal audits.
- Perform regular reception duties when required by operations.
We welcome you:
We know that many people only feel encouraged to apply when they meet all the requirements of the offer. If you feel inspired to boost your career, go for it! We would love to consider your experience and discover how you could help us make Hyatt even better!
Who are we?
Thompson Madrid is the meeting point between Madrid culture, contemporary art, and luxury lifestyle.
Here we live our purpose: "We care for people so they can be their best".
This means we take care of you so that you can grow, learn, and give your best every day. Because at Thompson Madrid, people are at the center of everything we do. We believe in the power of belonging and in creating a culture of care, where every talent feels part of a family.
Additionally, Hyatt has been recognized for over 10 years on the Fortune 100 Best Companies to Work For list, reflecting our commitment to inclusion, well-being, and the development of our talents.
We are a company committed to equal employment opportunities. We do not discriminate based on race, gender, sexual orientation, religion, disability, or any other protected characteristic. In line with Hyatt's values, we put people at the center of everything we do, we value diversity, and we foster an inclusive environment where every person can develop, contribute their talent, and feel respected.
#CareConnectsUs
#Hyattcareers
#WorkatHyatt
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