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Per the ad.
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
Work on-site in Madrid
No relocation package mentioned.
This job was automatically translated to English.
The requirements we need from you are as follows:
- The internship will be full-time, so it will be essential that we can sign a collaboration agreement with your school/educational center. Unfortunately, we will not be able to consider candidates who do not meet this requirement.
- The internship schedule will be morning or afternoon shifts, on rotating shifts from Monday to Sunday, with two days off.
- Our regular guest is international, so an advanced level of English is essential (this will be assessed during the interview). If you have had international experience (such as Erasmus), it is a plus.
- We value teamwork skills and the desire to learn. If you are also a person attentive to detail and proactive in the face of unforeseen events, we will consider it positively.
- Last but not least, we are looking for a person with enthusiasm who loves traveling and our sector. It is the only way to be the perfect Hyatt ambassador.
And us, what can we offer you?
- Professional growth and development: this is a first professional opportunity, it is only the beginning!
- The work environment is young and dynamic. We help each other, we laugh a lot, and we feel passion for this sector.
- We have an employee canteen for you to use at no cost.
- We have fun and festive training activities for the whole team. This way, we also reinforce the quality of our teams outside of the hotels.
The Hyatt family in our two hotels continues to grow, and we are looking for a student to join the PBX department of our two 5* hotels in the heart of Madrid.
The main task is to help and support the team in the daily administrative and commercial operations of both hotels, some of which are:
- You will contact guests to ensure we personalize their stay as much as possible.
- You will satisfy guest requests, providing proactive, unique, and personal solutions.
- You will handle requests received via telephone and/or email, among others regarding stays, reservations, or from external partners wishing to contact a department in either hotel.
- You will support the management of VIP reservations at the request of the Sales and Marketing departments, as well as in obtaining reservations for both hotels.
- You will support the management of reservation payments and the follow-up of pending deposits.
- Last but not least, you must show empathy and initiative regarding customer needs.
If you have made it this far, you are looking for a first opportunity and you are interested. What are you waiting for to send us your CV? We look forward to meeting you!
Welcome to Hyatt Centric Gran Vía Madrid & Thompson Madrid!
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