Aeronautical Maintenance Technician - Systems Engineering Office

The Systems Engineering Technical Office constitutes an essential area within the Technical Directorate, responsible for ensuring the continuity of technical support service to Production and External Customers.

Maintaining the current workforce is essential to meet the committed response times (resolution of findings within the required timeframe), guarantee compliance with EASA Part-145 regulations, and sustain the strategic digitalization and continuous improvement projects currently underway.

The area's activity combines immediate technical support tasks with process and system development projects, which requires qualified technical personnel with knowledge of SAP/AMOS environments, OEM documentation, and aeronautical regulations.

Any reduction or unfilled vacancy would directly impact service levels, delivery deadlines, and technical reliability for IAG Group customers and third parties.

The Heavy Maintenance Engineering area is currently facing key challenges:

• Retaining and attracting new international customers, while maintaining the trust of IAG Group airlines.
• Digital transformation of technical and documentary processes, through the implementation of a 100% digital documentation system.
• Development of predictive maintenance tools, aimed at anticipating findings before the aircraft enters inspection.
• Consolidation of the area as a Center of Excellence within the IAG Group.

The position contributes directly to these objectives, ensuring technical traceability, documentary reliability, and efficiency in response times.

Its continuity guarantees the Technical Office's capacity to maintain the standards of excellence, regulatory compliance, and technical support that underpin the daily operation and the reputation of Iberia Maintenance.

Mission of the position

To provide value to internal and external customers through the efficient analysis, resolution, and technical documentation of faults, structural damage, and findings on components under inspection or repair.

The main objective is to provide fast, accurate, and effective technical support, guaranteeing compliance with Engineering objectives: resolution of findings within the established required date, and alignment with quality, safety, and operational efficiency standards.

Functions of the position

• Analyze service bulletins, engineering orders, and technical documentation for operational implementation.
• Evaluate, edit, and keep AMOS/SAP documentation updated for short-term maintenance actions.
• Ensure the correct review, compilation, and delivery of Part-145 documentation to production, in accordance with established quality standards.
• Automate and optimize processes related to materials, tooling, and documentation.
• Identify improvement opportunities, perform root cause analysis, and execute associated action plans.
• Resolve findings and faults detected during inspections in Heavy Maintenance and General Workshops.
• Develop and implement process improvements applying Lean methodology.
• Collaborate on ongoing digitalization and continuous documentary improvement projects.
• Provide technical assistance to production during inspections, resolving incidents and technical queries.
• Prepare communications and technical deviation reports to OEMs.

• Training: Preferably Aeronautical Maintenance Technician
• Experience in engineering and/or production. Preferably in fault resolution and/or damage in Aircraft Structures or Components.
• General knowledge. Use of manufacturer manuals (AMM, SRM, IPC, CMM, etc.), EASA Part 145 / Part M / Part CAMO aeronautical regulations, and knowledge of SAP & AMOS
• Other: (Languages, etc...): Intermediate English level, minimum B2 level.
• Schedule flexibility. Availability to work shifts.

Talent at Iberia:

We value that our professionals are an example of behaviors for customers, but also within the team. We expect all new hires to be an example of these.

• We are one and diverse: You work in a coordinated, open, and collaborative manner pursuing a common goal in a diverse and inclusive environment.
• We put soul and passion: You make things happen by fully committing to everything you do.
• We reinvent tomorrow: You look for new and different ideas to solve problems.
• We connect with our customers and colleagues: You always want to go a step further than expected with a smile and a pleasant manner.
• We make it simple and efficient: We focus on what's important, analyzing situations and eliminating what doesn't add value.
• We carry safety in our DNA: We work with the attention and care of the first day: in every ground operation, in every flight. We know the processes and apply them rigorously.

At Iberia, we are one and diverse. We are a faithful reflection of today's society and have teams with very diverse profiles that enrich us to be more creative and innovative.

We believe in talent without labels and are fully committed to offering the same professional opportunities to everyone. Therefore, all decisions in our selection processes are based exclusively on the competencies, skills, and knowledge necessary for the performance of the position.

Our company

We are the leading Spanish airline and a leader between Europe and Latin America; we belong to the IAG airline group and are part of the oneworld alliance. Our goal is to always be the best option for our customers to travel and for them to feel that what matters most to us is their safety and the quality and experience of their journey. In addition to being an airline, we have three other complementary businesses: aircraft maintenance, airport assistance, and air cargo, and in all of them, we work with customers.

At Iberia, we value that our professionals are an example of behaviors for customers, but also within the team. We expect all new hires to be an example of these.