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Customer Service Teleoperator

Hybrid in Alcobendas·Full-time·Added today (last checked 30 Oct)

Agency
IMAN Temporing

1395 open roles

Our summary

Salary
€9.72 an hour
Hours
Split day (jornada partida) · Monday to Friday
Work mode
Hybrid, Alcobendas
Contract
Fixed-term, full-time hours

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

- Previous experience in customer service via telephone and email, regardless of the sector.

- Good proficiency with IT tools and ability to work in a multitasking environment

- Intermediate level Excel.

Nice to have

- We will especially value previous experience in customer service within the automotive sector.

Pay & benefits

What you'll get

- Temporary contract for holiday cover.

- Period: 10/11 to 27/11.

- Working day: 35 hours per week.

- Split shift: 9:00 to 14:00 and 15:00 to 17:00, Monday to Friday and local holidays.

- Hybrid (only 2 days a week in-person at the office)

- Salary: €9,717 gross/hour

The role

From the Iman office in Madrid, we are selecting a Teleoperator for the Customer Service Department for a workshop appointment service (Automotive) at a German multinational located in the Alcobendas area.

What you'll do

- Customer service and management.

- Outbound calls to workshops to perform follow-up and control of appointment confirmation status and the status of interventions.

About IMAN Temporing

IMAN Temporing is a Spanish staffing and recruitment company headquartered in Terrassa, Barcelona. The firm specializes in connecting businesses with qualified temporary and permanent personnel across a wide range of sectors, including logistics, industrial maintenance, hospitality, and administrative support. With a strong presence across Spain, IMAN Temporing operates as a key workforce solutions provider for companies in sectors such as retail, food service, and industrial operations.

In Spain, IMAN Temporing has a significant footprint with offices in key cities like Madrid, Barcelona, and Seville, and is known for its focus on operational excellence and workforce flexibility. For international professionals, IMAN offers opportunities in a variety of roles, from administrative and customer service positions to industrial and technical jobs, often requiring Spanish language skills. The company's work culture emphasizes practical, hands-on experience and is well-suited for those looking to integrate into the Spanish labor market.

Industry
Staffing

In their own words

About the company & team

From IMAN Temporing, a company specialized in HR, we want to accompany you in your professional career.

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