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Systems Operator 24x7

On-site in Madrid·Full-time·Added yesterday (last checked 30 Oct)

Our summary

Work mode
On-site, Madrid
Contract
Full-time
Experience
2+ years
Education
Higher vocational training (FP Grado Superior)

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Eagerness to learn and grow in the world of systems and database administration.
  • Training related to IT, Systems, Telecommunications, or similar.
  • With 2 years of experience as a Systems Operator.
  • Interest in databases, monitoring, and the operation of critical environments.
  • Ability to work in a team and a proactive attitude.
  • Availability to work in 24/7 shifts
  • Required Qualification: HIGHER DEGREE.

The role

Are you one of those people who enjoy it when everything runs like clockwork? Are you curious to know what happens behind the applications we use every day? Then keep reading, because we might have a chair with your name on it.

What you'll do

  • Reception, analysis, registration, and monitoring of incidents.
  • Resolution of level 2 support incidents and known incidents.
  • Diagnosis, escalation, and monitoring via the BMC-ITSM tool.
  • Communication and coordination with the areas involved in incident management.
  • Identification of improvements and automations to reduce recurring incidents.
  • Documentation of actions performed and knowledge of the service's critical infrastructures.

How you'll work

Location: Madrid. (Calle Embajadores)

100% on-site work model

24x7 shifts, as part of a service that never sleeps.

Are you in?

About Infortec Consultores

Infortec Consultores is a technology services and consulting company that works across a broad range of IT disciplines, including software development, systems administration, database management, cybersecurity, data engineering, and IT service and project management.

Its activity spans areas such as programming, architecture, quality, ERP/CRM and business intelligence, hardware, networks and security, helpdesk, systems, and telecommunications, with roles ranging from junior support technicians to senior architects and tech leads.

Industry
IT Services

Good to know if you are moving

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