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On-site in Madrid·Full-time·Added yesterday (last checked 30 Oct)
118 open roles
Our summary
- Work mode
- On-site, Madrid
- Contract
- Full-time
- Experience
- 2+ years
- Education
- Higher vocational training (FP Grado Superior)




Visa options
The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.
Skills
This job advert was originally written in Spanish.
Requirements
What we're looking for
- Eagerness to learn and grow in the world of systems and database administration.
- Training related to IT, Systems, Telecommunications, or similar.
- With 2 years of experience as a Systems Operator.
- Interest in databases, monitoring, and the operation of critical environments.
- Ability to work in a team and a proactive attitude.
- Availability to work in 24/7 shifts
- Required Qualification: HIGHER DEGREE.
The role
Are you one of those people who enjoy it when everything runs like clockwork? Are you curious to know what happens behind the applications we use every day? Then keep reading, because we might have a chair with your name on it.
What you'll do
- Reception, analysis, registration, and monitoring of incidents.
- Resolution of level 2 support incidents and known incidents.
- Diagnosis, escalation, and monitoring via the BMC-ITSM tool.
- Communication and coordination with the areas involved in incident management.
- Identification of improvements and automations to reduce recurring incidents.
- Documentation of actions performed and knowledge of the service's critical infrastructures.
How you'll work
Location: Madrid. (Calle Embajadores)
100% on-site work model
24x7 shifts, as part of a service that never sleeps.
Are you in?
About Infortec Consultores
Infortec Consultores is a technology services and consulting company that works across a broad range of IT disciplines, including software development, systems administration, database management, cybersecurity, data engineering, and IT service and project management.
Its activity spans areas such as programming, architecture, quality, ERP/CRM and business intelligence, hardware, networks and security, helpdesk, systems, and telecommunications, with roles ranging from junior support technicians to senior architects and tech leads.
- Industry
- IT Services
Good to know if you are moving
- Numerous positions are advertised as 100% remote (Teletrabajo/Remoto), e.g. 'Senior Developer (.NET) – 100% REMOTO'.
- Some roles require advanced English, such as 'IT Operations/Service Management-Inglés C1(remoto)' and 'Python Developer - Madrid (inglés C1)'.
- Openings span many Spanish cities, including Madrid, Barcelona, Bilbao, Málaga, Sevilla, Granada and Palma de Mallorca.
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