Digital Data Expert (Product Owner)

What are we looking for?

Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits... don't hesitate to apply!

Master or bachelor's degree between 3/6 years of experience managing complex projects.

Be able to translate customer feedback into improvements of our digital journeys.

IT affinity: understand how the customer journeys connect to the underlying IT landscape, incl. the technical dependencies on components owned by other Tribes; and communicate with, and where necessary challenge, the IT developers and architects.

Strong effective presentations skills.

Excellent communication skills. Ability to communicate with both technical and non-technical audiences.

Strong English is a must have.

Remote Collaboration: be adept at collaborating with team members in different time zones and cultural backgrounds.

Cross-Cultural Sensitivity & Empathy: Being aware of cultural differences within the offshore team fosters a positive and harmonious work environment.

Adaptability: be flexible and adaptable to changing circumstances and time zone differences.

Prioritization: Strong prioritization skills and ensure the team focuses on delivering high-impact results.

Risk Management: Identifying potential risks in an offshore setup and implementing measures to mitigate them ensures smoother project execution.

Deadlines Management: Efficiently managing time and deadlines to keep the development on track and deliver the product within scheduled timelines.

Stakeholder Management: Engaging and managing stakeholders effectively for successful project outcomes.

Problem-Solving: Strong problem-solving skills enable to address challenges and obstacles that may arise

Do you want to know if this position is made for you? These are some of the qualities we value most for this role. And if you fit them... do not hesitate to submit your application!

• Bachelor's or Master's degree and between 3 and 6 years of experience managing complex projects.
• Ability to transform customer feedback into improvements of our digital journeys.
• Affinity with IT: understanding how customer journeys connect with the underlying technological environment, including technical dependencies of components managed by other Tribes; as well as communicating with and, when necessary, constructively questioning IT developers and architects.
• Strong presentation and effective communication skills.
• Excellent communication skills. Ability to communicate with both technical and non-technical audiences.
• High level of English is essential.
• Remote collaboration: ability to collaborate effectively with team members in different time zones and cultural contexts.
• Cross-cultural sensitivity and empathy: being aware of cultural differences within offshore teams fosters a positive and harmonious work environment.
• Adaptability: flexibility to adapt to changing circumstances and time zone differences.
• Prioritization: strong skills to prioritize and ensure the team focuses on generating high-impact results.
• Risk management: identifying potential risks in offshore environments and implementing measures to mitigate them, ensuring smoother project execution.
• Deadline management: efficiently managing time and deadlines to keep development on track and deliver the product within established schedules.
• Stakeholder management: effectively engaging and managing stakeholders to achieve successful project outcomes.
• Problem-solving: strong problem-solving skills to face the challenges and obstacles that may arise.

The time you spend at work, the challenges you face or the lessons you get are very important, but... What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details.

Check out what is waiting for you!

Balance That Works.

We put balance to work, so you can do it too. With our customers' needs first, the team´s and your own, we agree when to come to ING MAD and when to work best from home. More time together when it matters, more freedom when you need it.

Meal allowance.

Receive your meal allowance in the way that best suits you: through a meal card or directly in your payroll, giving you greater flexibility and convenience in managing your everyday needs.

More than an office.

In our offices you can find doctor's office, hairdresser, gym, Employee Concierge (to help you with your errands) and much more!

Health and life insurance.

We help you protect what matters most to you, including you and your immediate family.

Retribución flexible.

Enjoy access to services such as nursery vouchers, public transport and training support, as well as other benefits through our flexible remuneration model.

Commuting made easier.

Our free shuttle service connects different areas of Madrid with ING MAD, helping make your commute to the office more comfortable and convenient.

Banking benefits.

Loans with preferential banking conditions.

Special mortgage conditions after 6 months working at the bank.

And you can benefit from our pension plan after 1 month with us!

Our 360º wellbeing approach supports employees across Financial, Physical, Mental and Social Wellbeing.

On-site physiotherapy service.

A strong wellbeing culture, including Wellhub access, sports communities and activities.

Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG.

International Remote Work Program.

The time you spend at work, the challenges you face or the things you learn are very important, but... what about your personal life? At ING we want your work to fulfill you in every way, and that's why we take care of every last detail.

Discover what awaits you!

We value balance, so you can too. With our customers' needs as our top priority, you and your team agree on when to come to ING MAD and when to work better from home. More time together when it matters, more freedom when you need it.

Restaurant card.

Receive your meal assistance in the way that best suits you: via a meal card or directly in your payroll, offering you greater flexibility and convenience to manage your daily needs

In our offices you can find medical services, hairdressing, a gym, Employee Concierge (to help you with your errands) and much more.

Health and life insurance.

We help you protect what matters most to you, including yourself and your immediate family.

Enjoy access to services such as childcare vouchers, public transport, and training support, as well as other benefits through our flexible remuneration model.

Easier commuting.

Our free shuttle service connects different areas of Madrid with ING MAD, helping to make your commutes to the office more comfortable and convenient.

Special loans with more favorable conditions.

And you'll also be able to benefit from our pension plan after 1 month with us!

Our 360º wellbeing approach supports employees in the areas of financial, physical, mental, and social wellbeing.

Physiotherapy service on-site.

A strong culture of wellbeing, which includes access to Wellhub, sports communities, and activities.

Employee networks: Rainbow Lions (LGBTQI+), Leonas, and RIÑG.

International remote work program.

At ING we are looking for Digital Data Expert (with Product Owner role)

We are looking for a talented and enthusiastic Digital Data Expert (with Product Owner role) to join our Cross Domain Data Partners Team of Data & AI Tribe in Spain.

The responsibility of this team is to ensure delivery and compliance with regulatory reporting obligations and global initiatives, delivering high quality developments based on Agile Methodology. Making things happen, helping others be successful, always being one step ahead-that's our DNA.

At ING we are looking for a Digital Data Expert (with Product Owner role)

We are looking for a talented and enthusiastic person to join as a Digital Data Expert (with Product Owner role) in the Cross Domain Data Partners team of the Data & AI Tribe in Spain.

The responsibility of this team is to guarantee the delivery and compliance of regulatory reporting obligations and global initiatives, providing high-quality developments based on the Agile methodology. Making things happen, helping other people succeed, and always being one step ahead is part of our DNA.

As a Digital Data Expert, with a Product Owner role for the COO areas, you will have the following responsibilities:

• As a key member of a squad, you will provide broad knowledge regarding ING products, services, channels, and regulatory reporting.
• You will be part of the delivery team to define functional requirements, participate in testing, and provide support before Go-live.
• You will control the business, regulatory, and global reporting process; you will resolve incidents in case of errors; you will provide information and support to support teams or providers.
• You will identify the products or services that best respond to the needs expressed by customers, using your experience to propose product quantities and configurations. You will represent the voice of the internal customer, improving processes.
• You will be responsible for improving the service with an end-to-end vision, daily performance, building reliable business operations and services, and coordinating the relationship with internal and external parties.

You will work with the Risk, Compliance, and Legal teams to ensure that our products and services comply with applicable regulations and policies.

Your key responsibilities:

As a Digital Data Expert, with Product Owner role for COO areas, you will:

As a key member of a squad, you will provide a broad knowledge on ING products, services, channels, and Regulatory Reporting.

You are part of the delivery team to define functional requirements, participation in testing and support before the Go-live.

You control the process of Business, Regulatory and Global reporting, solve the incidents in case of errors, provide the information and help to the support teams or the providers.

You identify the products or services that best meet the customer's stated needs, use personal expertise to propose quantities and product configurations. You represent the voice of the internal customer improving the processes.

You are responsible for improving the service with an end-to-end mindset, for the day-to-day performance, for building reliable business operations and services, and for connecting it with internal or external parties.

You work with Risk, Compliance, and Legal stakeholders, to make sure our products and services comply with regulation and policies.