Senior Product Manager - Openbank App (Digital Channels)

• 6+ years in product management, owning mobile-first consumer products from discovery through launch and optimisation.
• Experience leading a cross-functional squad in a complex, product-led organisation.
• Strong product sense and a track record of UX excellence: simplifying complexity and building intuitive customer journeys.
• Zero-to-one, major feature or product-rebuild experience: taking ambiguous problems from idea → shipped product → measurable outcomes.
• Data-informed mindset; comfortable with funnels, instrumentation, experimentation and KPI ownership. (Required)
• Strong discovery and prioritisation skills, using customer evidence, product data and business impact to make clear decisions. (Required)
• Excellent communication and stakeholder management.
• A strong sense of ownership: you lead your area end-to-end, move with pace, and deliver measurable outcomes in a high-complexity environment.

• Experience in banking, fintech, financial services or another regulated digital environment. (Preferred)

• Fluent in English (Required)
• Fluent in Spanish (Preferred)

Your contribution matters, and it's recognized. You can expect a fair, competitive reward package that reflects the impact you create and the value you deliver. But we know rewards go beyond numbers.

• We offer more than just a paycheck-our benefits are designed to support your life, your goals and your well-being, now and into the future.
• Your health is our priority. Through BeHealthy, our global wellness programme, we promote Holistic wellbeing
• We know family is everything. That's why we offer parental leave, childcare support and family-friendly programmes tailored to each life stage.
• We're enable our teams to go beyond through global opportunities and broad career paths.
• We believe in the power of helping. You can dedicate part of your working hours to volunteering

We're here to keep you motivated, help you reach your goals, and celebrate your progress, every step of the way.

Senior Product Manager - Openbank App (Digital Channels)Country: Spain

Openbank is looking for a Senior Product Manager based out of Madrid.

You will lead one cross-functional squad focused on improving the Openbank mobile app for Individuals.

You will partner closely with Engineering, Design/UX, Data, Operations, Customer Growth, Customer Needs, and Risk, Legal and Compliance. You will also collaborate with other product teams, platform teams and international stakeholders across Openbank and Santander.

Your job is to identify the highest-impact opportunities within your area, turn them into clear product bets, and lead your squad from discovery → shipped product → measurable outcomes.

This is a hands-on product leadership role focused on strategy, discovery, prioritisation and value delivery. It is not an operations, service-delivery or project-coordination role.

We're shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

• Own the vision, roadmap and prioritisation of the Openbank app experience.
• Lead one cross-functional squad, aligning Engineering, Design, Data and business partners around clear customer and business outcomes.
• Define and own product metrics across activation, engagement, conversion, retention, self-service and customer satisfaction.
• Lead continuous discovery using product data, customer feedback, UX research and experimentation.
• Identify high-impact customer problems and simplify complex journeys across the app.
• Translate customer and business needs into clear hypotheses, MVPs, product requirements and success criteria.
• Prioritise based on customer value, business impact, strategic alignment, regulation and technical feasibility.
• Work closely with other product managers to create a consistent and connected app experience across journeys.
• Monitor performance after launch and use evidence to improve, iterate or change direction.

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We're enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.