Warranty Back Office Administrator
The role involves administrative management of warranty exception approval requests. It offers a hybrid work model and professional training. The position is based in Alcobendas.
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This job advert was originally written in Spanish.
We need customer service profiles that have great communicative and influential capacity and, if you also have the desire to work, are responsible, possess a drive for self-improvement, and are motivated to be part of a great team, that is an extra plus for the team!
As you can see, experience is not an essential requirement; we value your initiative and your desire to develop professionally in an important company within the infrastructure and road sector.
We will tell you what the hiring conditions and development opportunities are:
-Functions: Receiving calls for customer service for users of the website of an important road and tunnel network.
-Training: First 2 days in person and the remaining days online, prior to joining, from 13/10 to 16/10 from 09:00 to 14:00h. (Selective and unpaid)
-Contract of 30hrs/week due to production circumstances until 18/12/2026
-Working hours: Monday to Friday and regional and local holidays; occasionally, you may request to work Saturdays and/or Sundays in the morning from 8h to 14h or in the afternoon from 14 to 20h (At your choice).
-Salary: €1,098.69 gross/month.
-Immediate start after training on 19/10.
-Work modality: IN-PERSON at our offices at calle Llacuna 56 (08005).
-Konecta Benefits Club (exclusive portal where you can save on your purchases with offers and discounts that we have prepared with great care for you)
At Konecta, we continue to evolve and overcome great challenges hand in hand with our K talent! At this time, we are looking for new colleagues for a customer service position with Catalan, for a road and tunnel network company.
Konecta is a global service provider specializing in customer management, business process outsourcing, and digital outsourcing. With 120,000 employees operating in 30 languages across 26 countries on 4 continents, the company offers end-to-end solutions including customer acquisition, retention, customer service, technical support, and collections, tailored to various industries.
Konecta has a significant presence in Spain, with its headquarters in Madrid. The company's global scale and multilingual operations make it a relevant employer for international professionals seeking opportunities in customer management and business process outsourcing. Its work culture emphasizes a sustainable business model and a diverse, multilingual workforce.
We are a company committed to equal opportunities between women and men, betting on equality in all our positions.
If you want to belong to a great team, and you identify with the description, we want to meet you immediately!