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87,000+ live jobsOn-site in Madrid·Full-time·Added 25 days ago (last checked 3 Oct)
42 open roles
Permanent contract
Full-time.
The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Work on-site in Madrid
No relocation package mentioned.
University degree
“Formación académica: en Historia del Arte, Bellas Artes, Historia, Turismo, Humanidades, Antropología, Gestión Cultural o equivalentes.” — per the ad.
This job advert was originally written in Spanish.
Academic training: in Art History, Fine Arts, History, Tourism, Humanities, Anthropology, Cultural Management, or equivalents.
Languages (essential): Spanish (native or bilingual), English (minimum accredited B2) and a second additional language with official B2 accreditation or higher.
Previous experience: of at least 1 year in customer service in museum or cultural spaces.
Your essence: if you possess a friendly attitude, assertive communication, service orientation, and a genuine interest in customer service, this is your place!
Real impact in the cultural sector: joining a leading organization in the management of cultural projects.
Space for your development: we bet on your talent. We offer you an ideal environment for constant learning.
Working day, days and hours: 13.25 h/week.
Position 1: Weekend - morning shift: week A: Fridays and Saturdays from 9:30 to 15:00 and Sundays from 9:30 to 14:30; week B: Saturdays from 9:30 to 15:00 and Sundays from 9:30 to 14:30.
Position 2: Weekend - afternoon shift: week A: Fridays and Saturdays from 15:00 to 20:30 and Sundays from 14:30 to 19:30; week B: Saturdays from 15:00 to 20:30 and Sundays from 14:30 to 19:30.
Contract: Permanent
Start date: immediate.
Location: Madrid.
We are looking for a dynamic and customer-oriented Gallery Assistant / Customer Service Assistant to join a prominent museum in Madrid.
Your main role will be to ensure an excellent experience for users and visitors during their tour of the center, ensuring the correct functioning of the rooms and the engagement of the public.
Care for the experience and preservation of heritage: ensure the protection of pieces, materials, and spaces of permanent and temporary exhibitions, reporting any incidents.
Coordinate opening and closing operations: execute daily protocols for the opening and closing of the center, including turning on and off devices or exhibition elements.
Guide and control access: control access to the rooms and manage the circulation of visitors and groups, providing information on the location of exhibition areas, services, and activities.
Provide information and distribute educational material: handle basic inquiries about the exhibitions and ensure the correct distribution of pedagogical materials and audio guides.
Magmacultura is an international cultural management company specializing in the design and management of cultural, educational, tourism, and communication projects. With over three decades of experience, it offers comprehensive management of cultural assets, including museums, immersive spaces, and digital cultural centers, along with services such as cultural mediation, event management, and educational programs.
Magmacultura operates across Spain, with current vacancies in cities including Madrid, Barcelona, Valencia, Santander, and others. The company's work culture emphasizes public-facing roles in cultural venues, requiring strong language skills (e.g., English, French, Basque) and a passion for cultural dissemination. For international professionals, opportunities exist in roles such as cultural informers, educators, and front-of-house staff, often with weekend or shift work.
Magmacultura was born with the conviction that culture transforms. Today, more than 30 years later, we remain the same company: passionate, close, and committed to bringing heritage, art, and knowledge closer to people.
We conceptualize, design, manage, and communicate cultural, educational, and tourism projects, with museums, cultural centers, and heritage sites as our main areas of operation. Join our team!
At Magmacultura, we firmly believe that, to care for the plurality of our audience, we must first guarantee it from within. Therefore, we ensure selection processes that are open, equitable, and completely free of discrimination based on sex, origin, age, functional diversity, sexual orientation, gender identity, religion, or any other personal or social condition.
We have an active Equality Plan that supports our real commitment to equal opportunities at all levels of the organization. Here, all candidacies are evaluated based on criteria of talent, motivation, and potential.
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€11 - €12
€800
€12k
🇬🇧 🇪🇸€12k
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On-site in Madrid
€8.84
🇪🇸€9.75
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