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Payroll and People Administration Coordinator

Hybrid in Madrid·Added 17 days ago

Mahou San Miguel

57 open roles

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Overview

Job details

Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
Mahou San Miguel doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Be near Madrid, Spain (Hybrid) for hybrid days
No relocation package mentioned.
Have 6+ years of experience
Mid-level role.
Vocational training (FP Grado Medio)
“Grado, Licenciatura, Diplomatura o FPII (Deseable Grado en RRHH, Licenciatura en Ciencias del Trabajo o Relaciones Laborales)” — per the ad.

This job was automatically translated to English.

Requirements

What we're looking for

Minimum of 6 years of experience in operations, processes, GBS, service management, or similar functions

Knowledge and experience in supervising end-to-end processes and identifying inefficiencies

Proficiency in Service Management (management of SLAs, KPIs, incidents, service quality, and vendors)

Mastery/good understanding of ERP systems (especially Oracle or SAP)

Data analysis and information quality control capacity

Demonstrable experience in continuous improvement projects (simplification, standardization, and automation)

Key skills: excellent coordination, organization, and communication skills, analytical thinking, service orientation, and transversal influence

Diversity, key to our strategy

Education & certifications

Degree, Bachelor's, Diploma, or Vocational Training Level 2 (Degree in HR, Bachelor's in Labor Sciences or Labor Relations preferred)

Languages

Fluent conversational English level (minimum B2)

The role

Why are we looking for you?

Your mission will be to guarantee the efficient, reliable, and consistent provision of the assigned processes within Global Business Services (GBS), by coordinating the internal and external resources involved in the operation, contributing to the fulfillment of service levels, information quality, operational efficiency, and continuous improvement.

Your day-to-day at Mahou San Miguel

What you'll do

Process coordination: Ensure the correct execution of the processes under their scope of responsibility, guaranteeing compliance with established procedures, corporate policies, and service levels (SLAs).

External vendor management: Coordinate the internal resources and external providers (BPO/RPO) involved in the operation, ensuring the correct execution of activities and compliance with service commitments.

SLA and KPI monitoring: Perform monitoring of management and service quality indicators, identifying deviations, risks, and opportunities for improvement.

Information and data quality: Guarantee the integrity, quality, and reliability of the managed information to ensure sound decision-making and error-free operations.

Incident management: Coordinate and resolve incidents or user requirements, minimizing their impact on the service and guaranteeing effective responses.

Continuous improvement and transformation: Identify and promote simplification, standardization, and automation initiatives that increase operational efficiency.

Internal control and compliance: Apply and supervise internal controls, corporate procedures, and applicable regulations for risk mitigation.

Stakeholder management: Act as the main interlocutor between business areas, Centers of Excellence (COE), and external providers.

What requirements must you meet?

About Mahou San Miguel

Mahou San Miguel is Spain's leading brewer and one of the largest in Europe, with a portfolio that includes iconic beer brands such as Mahou Cinco Estrellas, San Miguel, Alhambra, and Solán de Cabras water. The company operates multiple production plants and distribution centers across Spain, employing thousands of people in brewing, logistics, and commercial roles. As a family-owned business with a strong domestic market presence, it also exports to over 70 countries, making it a significant player in the global beverage industry.

With its headquarters in Madrid, Mahou San Miguel has a deep-rooted presence throughout Spain, with offices and facilities in cities like Barcelona, Valencia, Seville, and many others. The company is known for its strong corporate culture, commitment to sustainability, and innovation in areas like AI and data science, as evidenced by recent roles in machine learning and generative AI. For international professionals, Mahou San Miguel offers a unique opportunity to work in a traditional yet forward-looking Spanish company, with roles ranging from logistics and operations to tech and data, though most positions require Spanish language proficiency.

Industry: Beverages
Founded: 1890
Employees: 3,000–5,000
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona, Burgos and 14 more
Website: mahou-sanmiguel.com

Good to know if you are moving

Mahou San Miguel is headquartered in Madrid, offering a central location for professionals interested in living in Spain's capital.
The company has a strong presence across Spain, with production plants and distribution centers in cities like Burgos, Lleida, and Málaga, providing opportunities in various regions.
While most roles are in Spanish, the company is investing in data science and AI, creating opportunities for international tech professionals.
As a leading Spanish brand, working at Mahou San Miguel offers deep insight into Spanish consumer culture and the beverage industry.
The company emphasizes sustainability and innovation, with initiatives in water management and renewable energy.

In their own words

Additional information

Our commitment to diversity, inclusion and equal opportunities has been present since our founding in 1890. Our vision, in this sense, is to "build the future through the sum of unique individuals, actively promoting diversity as a source of wealth in society".

That is why this offer is directed to any person who meets the requirements for the position, regardless of their characteristics.

All open roles at Mahou San Miguel