The English-language job board for Spain

SpainJobs.io

Customer Service Assistant

On-site in ALCORCÓN·Full-time·Added 17 days ago (last checked 20 Oct)

Makro

36 open roles

Apply

Our summary

Hours
Includes weekends
Work mode
On-site, ALCORCÓN
Contract
Full-time
Education
Vocational training (FP Grado Medio)
Benefits
Flexible pay plan

Visa options

  • The ad rules out sponsorship

    The advert says visa sponsorship isn’t available for this role.

Find jobs with visa support

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Education
  • Minimum experience of 1 to 3 years in similar positions.

Nice to have

  • We value having a customer-oriented attitude, as well as proactivity and initiative to solve problems.

Pay & benefits

What you'll get

🌍Be part of an international company, leader in wholesale distribution and that seeks to continuously contribute to the culture and social life of the more than 30 countries in which we are present.

🙌Benefits include discounts at Makro, a 24-hour health app, a basket and a day off at Christmas, the possibility of opting for our flexible compensation plan, and much more.

🚀The opportunity to have continuous development, through various top-level training resources such as our MPower platform, the Gofluent language program or our Goodhabitz catalog with numerous masterclasses.

🥂As in bars and restaurants special moments are celebrated, in #makroteam we also celebrate special days throughout the year.

The role

Job description

We are looking for a Customer Service Assistant to join our Makro Alcorcón team. Below, we tell you all the details of the role:

Your mission; you will assist customers, sell and perform cashier duties in order to support the achievement of the objectives established for the center.

Your functions:

What you'll do

  • You will perform daily cash counts in the section.
  • You will collaborate in the development of promotions and communications with customers.
  • You will support the center's team to achieve the attainment of sales objectives.
  • You will provide support in the management of the different sections reporting incidents and critical points.

How you'll work

Please note that you will work Mondays, Sundays, and holidays from 10:00 to 14:00 and from 17:30 to 21:30h

📋This position will have a permanent seasonal contract on a full-time basis.

Organizational Level

  • You will report to the Customer Service Manager of your center.
  • You will not have a team in your charge

About Makro

Makro is a global wholesale and cash-and-carry retailer, operating a network of large-format stores that serve professional and business customers. Part of the German Metro Group, Makro is a major player in the international wholesale trade, with a significant presence across Europe, Asia, and the Americas.

In Spain, Makro operates a network of stores under the Makro brand, with a commercial and operational hub that supports its Spanish retail activities. The company is known for its multicultural work environment and offers opportunities for international professionals, particularly in commercial and sales management roles, with a focus on customer service and operational excellence.

Industry
Wholesale Retail
Founded
1968
Employees
100,000+
Headquarters
Düsseldorf, Germany
In Spain
Madrid, Barcelona, Seville and 2 more

Good to know if you are moving

  • Makro is part of the Metro Group, a global retail giant, offering international career opportunities and a structured corporate environment.
  • The company operates in multiple countries, making it a multicultural workplace with diverse teams and international colleagues.
  • Roles in Spain are primarily in commercial and sales management, offering a path into retail operations within a large multinational.
  • The company provides training and development programs, which can be valuable for professionals looking to grow within a global organization.
  • Working for Makro in Spain offers the chance to gain experience in the Spanish retail market, which is a key entry point for the European market.

In their own words

About the company & team

Company description

Hello, Hallo, Hello! Do you want to be part of the team that is transforming the hospitality industry?
If your answer is yes, keep reading because you're in the right place. You've probably heard of us or even know someone who works at Makro. We have more than 3,500 employees across Spain, but we want you to get to know us better. Makro is a subsidiary of the German METRO Group, whose goal is to take distribution within the HoReCa sector to the highest level, leveraging the advantages of digitalization, delivery service, and always focusing on the customer and the success of their business.

Additional information

If everything you have read matches your professional expectations, wait, because there is more. At Makro, you will find an authentic, inspiring team passionate about the hospitality sector (of course 😉), where you can create and leave your mark 💙. A team we call 'ONE METRO', with whom we have fun, celebrate, and grow together. Only this way will we make a difference and reach the top.

At Makro, we are committed to Equal Opportunities between women and men and we commit to ensuring it in the selection processes we carry out.

All open roles at Makro

More jobs like this

or browse Junior·Multilingual Customer Service & BPO·Supermarkets & Grocery·Wholesale Retail

WhatsApp

More jobs from Makro

See all 36 jobs

Similar jobs