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Customer Service with English

On-site in Llinars del Vallès·Full-time·Added 4 days ago (last checked 8 Oct)

Grupo Crit

826 open roles

Overview

Job details

  • €17.27 an hour

    Gross, as stated in the ad.

  • Fixed-term contract

    Full-time.

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

Find jobs with visa support

Requirements

  • Work in English

    English is required, per the ad.

  • Work on-site in Llinars del Vallès

    No relocation package mentioned.

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • High level of English for telephone service.
  • Previous experience in Customer Service, Customer Service, or Commercial Administration positions.
  • Good command of IT tools and ERP/CRM.
  • Organizational skills and attention to detail.
  • Communicative skills and customer orientation.
  • Ability to work in a coordinated manner with different departments.

Pay & benefits

What you'll get

  • Temporary contract through an ETT for 1 year, with the possibility of subsequent incorporation into the company depending on performance and organizational needs.
  • Full-time Monday to Friday, from 08:00 h to 17:00 h, with 30 minutes for lunch.
  • Salary of €17.27 gross/hour.
  • Joining a consolidated company that is a benchmark in its industrial sector.
  • A dynamic, collaborative work environment oriented towards professional development.

Do you want to be part of a stable project with possibilities for professional growth?

At Grupo CRIT Interim, we bet on talent, commitment, and the development of people. Apply now and take the next step in your professional career!

#CustomerService #AtenciónAlCliente #GestiónAdministrativa #AdministraciónComercial #ERP #CRM #Industria #OfertasDeEmpleo #GrupoCRIT

The role

Are you passionate about customer service and administrative management? Are you looking for an opportunity to develop professionally in an industrial company with future prospects?

At Grupo CRIT Interim, a leading company in temporary employment solutions, recruitment, and talent management, we are looking for a Customer Service professional to join an important company located in Llinars del Vallès, specializing in the manufacture of aluminum bottles.

What you'll do

  • Manage customer service and offer support regarding inquiries, requests, and commercial needs.
  • Process and follow up on incidents, claims, and returns, guaranteeing an effective resolution.
  • Carry out administrative management of customers, updating databases, entering orders, and maintaining information in ERP/CRM systems.
  • Coordinate order follow-up and ensure correct communication with the sales, logistics, and production departments.
  • Perform customer loyalty actions, offering quality service and customer guidance.
  • Manage service incidents and collaborate in the continuous improvement of customer service processes.

About Grupo Crit

Grupo Crit is a French staffing and recruitment group headquartered in Paris, providing temporary work, permanent placement, and HR outsourcing services across multiple industries. With a strong presence in France and expanding operations in Spain, the company connects businesses with skilled workers in sectors such as logistics, manufacturing, administration, and technical trades. The group operates through a network of local agencies, offering flexible employment solutions to both companies and job seekers.

In Spain, Grupo Crit has a significant footprint with numerous job openings across regions like Madrid, Barcelona, Zaragoza, and Andalusia, reflecting its role as a major employer in the country's staffing sector. The company's work culture is centered on operational efficiency and matching talent with client needs, making it a practical entry point for international professionals seeking temporary or permanent roles in Spain, particularly in industrial and administrative positions. However, as a staffing agency, its relevance to international hires is primarily through the roles it manages rather than a distinct corporate culture.

Industry
Staffing
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