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This job advert was originally written in Spanish.
Job Mission: Your mission will be to learn and develop alongside the Food & Beverage team, participating in the creation of unique gastronomic experiences and offering close, personalized, and high-quality service to our guests.
Department facilities and machinery.
Knowledge and application of the HACCP Manual.
Brand Handbook (Image and Uniformity Manual)
Professional technical vocabulary.
Job documentation (order slips, menu wheels, service orders, menus, delivery notes, and invoices).
Knowledge of the Hygiene and Cleaning Plan.
Types of service.
Enology, wine and alcohol service.
Payment methods.
Knowledge of all hotel areas and facilities.
Knowledge of the brand values.
Maintain an adequate stock of consumable materials for events (pens, pads, flipchart refills, coasters... )
Set up and equip tables for each type of event (banquet, course,...) according to the service order.
Ordering and storage of beverages
Attend to appetizer or cocktail service in the dining room (carrying beverage trays and cold and hot appetizers).
Attend to assisted coffee break service.
Dismantle the bar setup, collect and return leftover goods, and perform settlement.
Cleaning and clearing of tables
Reporting of incidents and daily operation.
Carrying out Inventories.
Support in the resolution of complaints
Receive and greet customers upon arrival and bid them farewell upon departure
Keep the dining room or public area in order (chairs, tables, trolleys, etc.)
Take an interest in customer satisfaction, attend to information requests and complaints
Offer a second drink and recommend products (sales tips)
Classify waste and rubbish (plastics, cardboard, glass, organic matter,... ) and recycle or evacuate
Perform the mise en place (3): set the tables according to brand standards
Clean machinery and leave it ready for the next service
Leave the premises tidied up (turn off lights, AC, ambient music, close curtains,...)
Meliá Hotels International is a Spanish hotel company and one of the world's largest resort hotel chains. Founded in Palma de Mallorca in 1956, the company operates over 350 hotels across more than 40 countries, spanning brands such as Gran Meliá, Meliá, ME by Meliá, Innside by Meliá, and Paradisus. The company is a global leader in the hospitality industry, with a strong focus on leisure and business travel, and is known for its Mediterranean heritage and premium service standards.
Meliá has a very significant presence in Spain, its home market, with a wide network of hotels across the Balearic Islands, the Canary Islands, and the mainland. The company is a major employer in Spain, offering a wide range of roles in hotel operations, food and beverage, and management. For international professionals, Meliá offers opportunities to work in a dynamic, multicultural environment within a leading global hospitality brand, with roles often requiring Spanish language skills and a passion for customer service.
"The world is yours with Meliá"
Discover an endless path at Meliá, where opportunities for growth and development are infinite. Immerse yourself in a journey that will take you to work in various countries and become part of our extensive global family.
At Meliá Hotels International we are committed to equal opportunities between women and men in the workplace, with the support of management and the principles contained in our Human Resources policies. We also care about spreading a corporate culture committed to effective equality throughout the entire workforce, and raising awareness of the need to act jointly and globally.
We promote our commitment to equality and diversity, avoiding any type of discrimination, especially that related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees is fundamental to our success as a global company.
Furthermore, we are committed to the sustainable growth of our sector through a great, socially responsible human team. In this regard, our motto is "Towards a sustainable future, from a responsible present" Thanks to all our collaborators we make this possible.
To protect you and prevent fraud in the selection processes, we invite you to consult our recommendations on the "Protect your candidacy" page.
If you want to be "Very Inspiring People",
or browse Entry-level·Hotels & Hospitality·Canary Islands·Hotels
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On-site in Santa Cruz de Tenerife
€11.57
€600
🇬🇧€2k
🇬🇧
