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No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
Work on-site in Fuerteventura
No relocation package mentioned.
Vocational training (FP Grado Medio)
“Formación acorde con el puesto (FP, Cursos de especialización, etc.).” — per the ad.
This job was automatically translated to English.
MISSION:
Local language and Advanced English. A third language will be highly valued.
Teamwork skills, proactivity towards excellence, dynamism, and organization.
Clear customer and detail orientation.
Training appropriate for the position (Vocational Training, Specialization Courses, etc.).
"The world is yours with Meliá"
Discover an endless path at Meliá, where opportunities for growth and development are infinite. Immerse yourself in a journey that will take you to work in various countries and become part of our extensive global family.
They are responsible for providing correct, attentive, and courteous service. They comply with quality standards at all times and pay special attention to customer service, ensuring that the presentation of food and drinks is correct before serving to customers, in order to ensure guest and customer satisfaction, earning their recognition and preference for the hotel's services.
Carry out and ensure compliance with instructions from their immediate supervisor regarding tasks and duties assigned before and at the end of the shift.
Verify that they have all the necessary equipment and supplies to provide room service and handle them properly to avoid breakage, waste, and shortages.
Participate in the "briefings" at the start of each shift to receive information about specialties of the day, shortages, VIPs, groups, general comments, and exchange of opinions.
Consistently offer a friendly and respectful attitude to guests when delivering services in their rooms, always maintaining an impeccable posture and presentation.
Service must be fast and correct, following the SOP for their position, ensuring their interventions are timely.
Before delivering service, they ensure that the order corresponds to the room and to the customer's specifications and requests.
Carry out the service setups according to the established quality and presentation standards, verifying that all products, such as cutlery, salt shakers, napkins, sauces, dressings, etc., are included.
Handle services with extreme caution to avoid any accidents, spills, or breakages, complying at all times with safety regulations.
Immediately remove any item or food that is not to the customer's liking; if it is something simple, they return it to the kitchen, but if it is of greater importance, they inform their immediate superior.
Present the bill to the guest, strictly following established payment procedures, depending on the payment method.
They arrive punctually for their duties and comply with the policies and procedures regarding discipline, presentation, schedules, transit areas, and safety regulations established by the Hotel.
Attend department meetings and actively participate in the ongoing training scheduled for their position.
Meliá Hotels International is one of the world's largest hotel companies, headquartered in Palma de Mallorca, Spain. Founded in 1956, it operates more than 350 hotels across over 40 countries under brands including Meliá, Gran Meliá, Paradisus, and Innside. The company is a global leader in the hospitality industry, with a strong focus on leisure and premium resorts, particularly in Spain, the Caribbean, and Southeast Asia.
In Spain, Meliá has a significant presence with numerous properties across the Balearic Islands, Canary Islands, and mainland cities. The company is known for its Spanish heritage and Mediterranean hospitality, offering international professionals opportunities to work in diverse locations, from urban hotels to beachfront resorts. With a global workforce and a commitment to talent development, Meliá provides a multicultural work environment that values service excellence and career growth.
At Meliá Hotels International we are committed to equal opportunities between women and men in the workplace, with the support of management and the principles contained in our Human Resources policies. We also care about spreading a corporate culture committed to effective equality throughout the entire workforce, and raising awareness of the need to act jointly and globally.
We promote our commitment to equality and diversity, avoiding any type of discrimination, especially that related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees is fundamental to our success as a global company.
Furthermore, we are committed to the sustainable growth of our sector through a great, socially responsible human team. In this regard, our motto is "Towards a sustainable future, from a responsible present" Thanks to all our collaborators we make this possible.
To protect you and avoid fraud in the selection processes, we invite you to consult our recommendations on the page "Protect your application".
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