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Groups & Events Coordinator

On-site in Alicante·Added yesterday (last checked 9 Nov)

Meliá Hotels

249 open roles

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Our summary

Work mode: On-site, Alicante
Spanish: Expected (ad in Spanish)
English: Required
Experience: 2+ years
Education: University degree
Benefits: Flexible pay plan

Visa options

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The advert says visa sponsorship isn’t available for this role.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Education and training: university degree, preferably in Tourism, Hospitality, Marketing, or similar.
Languages: local language and advanced English. A third language is valued.
Specific knowledge: hotel management tools, hotel operations, organization and planning, proactivity, excellent communication skills, high vocation for service, problem-solving ability, and attention to detail.
Experience: minimum 2 years in a similar position in an establishment of a similar category (MICE).

Pay & benefits

What you'll get

My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

The role

In our renovated INNSiDE Alicante Porta Maris, your main mission will be to plan and coordinate the hotel's groups and events, acting as the direct point of contact for the client and the meeting planner, maximizing profit in all areas of the hotel and ensuring that quality and service always exceed our clients' expectations.

What you'll do

Be the point of contact for the group or event from the signing of the contract, acting as a liaison between the client and the hotel.
Prepare quotes and contracts for social events and meetings.
Coordinate all operational details with the departments involved.
Prepare group summaries and Food & Beverage service orders.
Promote additional sales of food, beverages, and services to maximize revenue.
Follow up on deposits, payments, and pro-forma invoices, and review final billing.
Be present during events, supporting operations and resolving any incidents.
Participate in daily service order meetings and pre-convention meetings.
Perform follow-up with the client to evaluate their satisfaction and generate future business opportunities.
Support site inspections and promote the hotel's services and facilities.

About Meliá Hotels

Meliá Hotels International is a Spanish hotel company and one of the world's largest resort hotel chains. Founded in Palma de Mallorca in 1956, the company operates over 350 hotels across more than 40 countries, spanning brands such as Gran Meliá, Meliá, ME by Meliá, Innside by Meliá, and Paradisus. The company is a global leader in the hospitality industry, with a strong focus on leisure and business travel, and is known for its Mediterranean heritage and premium service standards.

Meliá has a very significant presence in Spain, its home market, with a wide network of hotels across the Balearic Islands, the Canary Islands, and the mainland. The company is a major employer in Spain, offering a wide range of roles in hotel operations, food and beverage, and management. For international professionals, Meliá offers opportunities to work in a dynamic, multicultural environment within a leading global hospitality brand, with roles often requiring Spanish language skills and a passion for customer service.

Industry: Hotels
Founded: 1956
Employees: 40,000–50,000
Headquarters: Palma de Mallorca, Spain
In Spain: Palma de Mallorca, Madrid, Barcelona and 17 more

Good to know if you are moving

Meliá is a Spanish company, so working there offers a direct path to living and working in Spain, particularly in popular tourist destinations like the Balearic and Canary Islands.
The company operates a large number of hotels in Spain, providing many job opportunities in various departments such as food & beverage, housekeeping, and front office.
As a global hotel chain, Meliá has a multicultural workforce, and English is often used in international tourist destinations, making it accessible for non-Spanish speakers.
The company offers internal mobility and career development opportunities within its extensive portfolio of hotels in Spain and worldwide.
Many roles, especially in food & beverage and housekeeping, may require Spanish language skills to interact with local staff and guests.

In their own words

About the company & team

"The world is yours with Meliá"

Discover an endless path at Meliá, where opportunities for growth and development are infinite. Immerse yourself in a journey that will take you to work in various countries and become part of our extensive global family.

Additional information

At Meliá Hotels International we are committed to equal opportunities between women and men in the workplace, with the support of management and the principles contained in our Human Resources policies. We also care about spreading a corporate culture committed to effective equality throughout the entire workforce, and raising awareness of the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any type of discrimination, especially that related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees is fundamental to our success as a global company.

Furthermore, we are committed to the sustainable growth of our sector through a great, socially responsible human team. In this regard, our motto is "Towards a sustainable future, from a responsible present" Thanks to all our collaborators we make this possible.

To protect you and prevent fraud in the selection processes, we invite you to consult our recommendations on the "Protect your candidacy" page.

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