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Receptionist

On-site in Santa Cruz de Tenerife·Added 25 days ago (last checked 8 Oct)

Meliá Hotels

269 open roles

Overview

Work mode
On-site, Santa Cruz de Tenerife
Spanish
Fluent
English
Required
Education
University degree

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  1. Minimum of 1 year of experience as a Receptionist.
  2. Degree in Tourism or training in Hospitality.
  3. High level of English and Spanish; a third language will be valued.
  4. Strong customer orientation, teamwork, and excellence in service.

Nice to have

  1. Previous experience in 5-star hotels is valued.

The role

"The world is yours with Meliá"

Continuing at Meliá is an opportunity to learn, grow, and keep building your career within a global team. Here you can take on new challenges and access experiences in different destinations, while remaining part of our family.

Are you ready to take the next step in your career with us?

Sol Sun Beach by Meliá apartments, located in the South of Tenerife, one of the fortunate Canary Islands, facing the magnificent Fañabé beach in a very quiet area and very close to Puerto Colón.

What you'll do

  1. Know in full the operational procedures and service standards corresponding to your department.
  2. Carry out the guest check-in and check-out processes satisfactorily, complying with the corresponding brand standards, showing interest in the stay and ensuring that their experience has been memorable.
  3. Inform the guest of the services provided by the Hotel and attend to any request they may have.
  4. Actively participate in the upselling strategy, improving the guest sales experience.
  5. Provide customer service while respecting brand attributes.
  6. Manage billing for services and payment collection.
  7. Manage accommodation and requests, currency exchange, and room changes.

About Meliá Hotels

Meliá Hotels International is a Spanish hotel company and one of the world's largest resort hotel chains. Founded in Palma de Mallorca in 1956, the company operates over 350 hotels across more than 40 countries, spanning brands such as Gran Meliá, Meliá, ME by Meliá, Innside by Meliá, and Paradisus. The company is a global leader in the hospitality industry, with a strong focus on leisure and business travel, and is known for its Mediterranean heritage and premium service standards.

Meliá has a very significant presence in Spain, its home market, with a wide network of hotels across the Balearic Islands, the Canary Islands, and the mainland. The company is a major employer in Spain, offering a wide range of roles in hotel operations, food and beverage, and management. For international professionals, Meliá offers opportunities to work in a dynamic, multicultural environment within a leading global hospitality brand, with roles often requiring Spanish language skills and a passion for customer service.

Industry
Hotels
Founded
1956
Employees
40,000–50,000
Headquarters
Palma de Mallorca, Spain
In Spain
Palma de Mallorca, Madrid, Barcelona and 17 more
Website
melia.com

Good to know if you are moving

  • Meliá is a Spanish company, so working there offers a direct path to living and working in Spain, particularly in popular tourist destinations like the Balearic and Canary Islands.
  • The company operates a large number of hotels in Spain, providing many job opportunities in various departments such as food & beverage, housekeeping, and front office.
  • As a global hotel chain, Meliá has a multicultural workforce, and English is often used in international tourist destinations, making it accessible for non-Spanish speakers.
  • The company offers internal mobility and career development opportunities within its extensive portfolio of hotels in Spain and worldwide.
  • Many roles, especially in food & beverage and housekeeping, may require Spanish language skills to interact with local staff and guests.

In their own words

Additional information

At Meliá Hotels International we are committed to equal opportunities between women and men in the workplace, with the support of management and the principles contained in our Human Resources policies. We also care about spreading a corporate culture committed to effective equality throughout the entire workforce, and raising awareness of the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any type of discrimination, especially that related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees is fundamental to our success as a global company.

Furthermore, we are committed to the sustainable growth of our sector through a great, socially responsible human team. In this regard, our motto is "Towards a sustainable future, from a responsible present" Thanks to all our collaborators we make this possible.

To protect you and avoid fraud in the selection processes, we invite you to consult our recommendations on the page "Protect your application".

If you want to be "Very Inspiring People",

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