Receptionist
A luxury hotel seeks a passionate Receptionist to provide exceptional guest experiences. The role offers professional growth, continuous training, and exclusive corporate benefits in Madrid.
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The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
This job advert was originally written in Spanish.
Experience:
Minimum of 3-5 years of experience in similar positions, preferably in hospitality or tertiary buildings.
Demonstrable experience in managing technical teams and providers.
Technical knowledge:Air conditioning and HVAC systems
Electrical installations and low voltage
Plumbing and hydraulics
Fire Protection Systems
BMS management and energy efficiency
Key competencies:
Leadership and people management
Decision-making and problem-solving
Customer orientation
Organizational capacity
Proactivity and focus on continuous improvement
Higher Vocational Training in Maintenance or similar, Technical Engineering or similar.
"The world is yours with Meliá"
Discover an endless path at Meliá, where opportunities for growth and development are infinite. Immerse yourself in a journey that will take you to work in various countries and become part of our extensive global family.
Lead and manage the technical department together with the hotel's Technical Manager, ensuring the preventive and corrective maintenance of the facilities, optimizing resources, guaranteeing regulatory compliance, and contributing to an excellent guest experience.
Planning, coordination, and supervision of preventive and corrective maintenance.
Management of the technical team: organization, training, evaluation, and monitoring.
Budget control and management of external providers.
Ensuring regulatory compliance (OHS, Fire Protection, Legionella, electricity, etc.).
Guaranteeing the operability of critical facilities such as air conditioning, electricity, plumbing, or elevators.
Leadership of energy efficiency, sustainability, and technical improvement projects.
Coordination of special interventions during events or high occupancy.
Ensuring customer satisfaction and minimizing incidents.
Meliá Hotels International is a Spanish hotel company and one of the world's largest resort hotel chains. Founded in Palma de Mallorca in 1956, the company operates over 350 hotels across more than 40 countries, spanning brands such as Gran Meliá, Meliá, ME by Meliá, Innside by Meliá, and Paradisus. The company is a global leader in the hospitality industry, with a strong focus on leisure and business travel, and is known for its Mediterranean heritage and premium service standards.
Meliá has a very significant presence in Spain, its home market, with a wide network of hotels across the Balearic Islands, the Canary Islands, and the mainland. The company is a major employer in Spain, offering a wide range of roles in hotel operations, food and beverage, and management. For international professionals, Meliá offers opportunities to work in a dynamic, multicultural environment within a leading global hospitality brand, with roles often requiring Spanish language skills and a passion for customer service.
At Meliá Hotels International we are committed to equal opportunities between women and men in the workplace, with the support of management and the principles contained in our Human Resources policies. We also care about spreading a corporate culture committed to effective equality throughout the entire workforce, and raising awareness of the need to act jointly and globally.
We promote our commitment to equality and diversity, avoiding any type of discrimination, especially that related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees is fundamental to our success as a global company.
Furthermore, we are committed to the sustainable growth of our sector through a great, socially responsible human team. In this regard, our motto is "Towards a sustainable future, from a responsible present" Thanks to all our collaborators we make this possible.
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