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Customer Service Import - Shipping Line

On-site in València·Added 2 days ago (last checked 28 Oct)

Agency

Michael Page España

2363 open roles

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Our summary

Salary: €30,000 - €32,000 a year
About €1,930 - €2,040 a month after tax.
Work mode: On-site, València
Contract: Permanent
English: Required

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

The selected candidate must meet the following requirements:

Previous experience in freight forwarding and/or shipping lines in the import and/or export department
Advanced English.
Availability to cover a maternity substitution with possibilities of permanent incorporation
Ability to coordinate incidents with different areas.
Attention to detail in updating information and records.
Ability to communicate information clearly.
Orientation towards the resolution of client requests.

Pay & benefits

What you'll get

Good working environment.
Salary of €30,000 to €32,000 gross per year.

If you are interested in the Customer Service position, apply now!

The role

As Customer Service in Valencia, you will manage the daily attention to clients in the Maritime Transport sector. Your work will help maintain clear communication and orderly follow-up of requests.

Experience in shipping lines and/or freight forwarding
maternity cover with possibilities of permanent incorporation

What you'll do

Attend to client inquiries through established channels and provide clear information.
Register received requests to ensure orderly follow-up.
Manage import bookings.
Coordination with international agents
Update clients on the status of their processes when necessary.
Coordinate the resolution of incidents with the involved areas.
Follow up on requests until their closure.

Hiring process

2 steps2 interviews

CV registration
Consultant contact
With a specialist Michael Page consultant
If they see that your experience and motivations fit the values and needs of a hiring company, they will contact you to start the selection process: they will learn about your expectations, answer your questions and help you prepare for each stage of the process.
Company interview
With a client company
If your application progresses, we will help you prepare for the interview with useful information about the company, its culture and what it looks for in a profile like yours.
Final stage and negotiation · With a client company

The final stages are set by the client company: Michael Page acts as an intermediary, and the interview and decision rest with the hiring company.
Support continues after the contract is signed.
Michael Page cannot support every candidate; registering and keeping your profile up to date opens the door to future processes.

About Michael Page España

Michael Page is a global recruitment consultancy and part of PageGroup, one of the world's leading professional recruitment firms. The company specializes in placing mid-to-senior level professionals across a wide range of sectors, including technology, engineering, finance, sales, and human resources. With a strong presence in Spain, Michael Page operates offices in major cities and offers services such as executive search, temporary staffing, and outsourcing solutions.