Customer Service Agent - Danish
As a Customer Service Agent, you will manage and resolve inquiries for vehicle owners. The role offers a permanent contract and a hybrid work model in Barcelona.
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87,000+ live jobsHybrid in Barcelona·Full-time·Added 2 days ago (last checked 16 Oct)
21 open roles
About €1,500 a month after tax.
The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Nice to have
What we offer: 🎯
As a Customer Service Agent, you will be the primary point of contact for OEM (Original Equipment Manufacturer) vehicle owners. Your mission is to manage and resolve customer cases efficiently while representing the OEM with professionalism and ensuring an excellent service experience.
Your main responsibilities:
This position is based in Barcelona. The role begins with an initial on-site adaptation period. After this phase is successfully completed, the position becomes hybrid (50% remote).
MSX International is a global leader in automotive retail solutions, providing dealership management systems, sales and marketing services, and customer relationship management (CRM) solutions to automotive manufacturers and dealers. With a workforce of over 5,000 employees across more than 20 countries, the company supports the entire automotive retail ecosystem, from vehicle sales and financing to aftersales and customer retention. MSX International is a well-established player in the automotive industry, known for its technology platforms and business process outsourcing services.
In Spain, MSX International has a significant presence with offices in Madrid and Barcelona, supporting major automotive brands in the Spanish market. The company's work culture is international and collaborative, with multilingual teams serving clients across Europe. For international professionals, MSX offers opportunities in roles such as AI Solutions Architect, Customer Service Representatives (with Dutch, French, and German language requirements), and various technical and business development positions, making it a viable option for those looking to build a career in Spain's automotive and tech sectors.
Are you a French speaker looking for a new opportunity in Barcelona? 🌍 Join an international team, build your career and work in a dynamic, multicultural environment with a permanent contract and hybrid model. 💼
MSX International is a global leader in automotive business services, operating in more than 80 countries. Our Contact Center in Barcelona brings together professionals from different backgrounds and countries, all focused on delivering excellent support and customer satisfaction for major automotive brands.
If you want to grow, learn and be part of an international team, this is your place. ✨
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.