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Customer Service Administrative Assistant

On-site in Dos Hermanas·Added 7 days ago (last checked 19 Oct)

Agency

Nortempo

830 open roles

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Our summary

Work mode: On-site, Dos Hermanas
Contract: Fixed-term contract
Education: Vocational training (FP Grado Medio)

Visa options

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Intermediate Vocational Training in Administration and Finance, Logistics, or similar.
Minimum experience of 1-2 years in customer service, administrative order management, customer service...
Proficiency in ERP (Navision, Business Central, or similar).
Advanced user level of Excel.
Organizational skills and attention to detail.
Communication and coordination skills between departments.
Ability to manage incidents and resolve problems efficiently.

Pay & benefits

What you'll get

Immediate start at a consolidated and leading company in the sector.
Contract to cover a long-term replacement, with a view to prolonged permanence.
Position with high interaction between departments and direct contact with customers.
Dynamic environment to develop experience in administrative management, planning, and customer service.
Initial training to facilitate adaptation to the position and internal procedures.

The role

At Nortempo Selección, we are looking to hire an Administrative Assistant for the Customer Service (SAC) department of a major company in the industrial sector located in Dos Hermanas (Seville).

We are looking for an organized, decisive, and customer-oriented person who wants to join a dynamic environment where they will play a key role in order management, customer service, and coordination with different departments of the company.

The position arises to cover a long-term replacement, offering an excellent opportunity to join a consolidated company, with real possibilities of continuity once the replacement period has ended, depending on the company's needs and performance in the role.

What you'll do

Telephone and email customer service, resolving inquiries related to products, orders, and incidents.
Reception, recording, tracking, and administrative management of orders.
Management and resolution of incidents, claims, returns, and transport problems.
Daily coordination with the Logistics, Planning, Production, Quality, and Commercial departments.
Proactive communication with customers regarding order modifications, delays, stockouts, or any incident that may affect the service.
Registration, control, and documentation of the administrative activity of the Customer Service department.

How you'll work

Schedule from Monday to Thursday from 8:00h to 17:00h and Friday from 8:00 to 15:00h

Hiring process

After you apply for a job, Nortempo's recruitment team reviews your profile and assesses your fit for the position; if your experience matches what the company is looking for, they contact you to move forward in the process 1 interview

Nortempo is a temporary employment agency (ETT): the final stages are set by the client company.
Applying and taking part in their recruitment processes is free; they never ask for payment or any financial consideration.
Even if the job closes, your profile stays in their talent community and they may contact you for new processes.

About Nortempo

Nortempo is a Spanish staffing and recruitment company specializing in industrial, logistics, healthcare, and administrative personnel. Founded in A Coruña, it operates across Spain, providing temporary and permanent staffing solutions to a wide range of sectors, including logistics, industry, healthcare, and retail.

For international professionals, Nortempo offers a direct entry point into the Spanish labor market, with a strong presence in Galicia and expanding operations across the country. The company's work culture is practical and field-oriented, and many roles (such as warehouse, transport, and industrial maintenance) are open to candidates with EU work authorization. While Spanish language skills are often required for client-facing roles, the company's scale and variety of positions make it a relevant option for those seeking operational work in Spain.