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Front Office Agent

On-site in València·Full-time·Added 2 months ago (last checked 7 Oct)

Overview

Work mode
On-site, València
Contract
Permanent contract, full-time hours
Spanish
Fluent
English
Required

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Nice to have

Pay & benefits

What you'll get

  • Market-competitive salary.

  • Vacation days as per Hotelier Agreement.

  • A dynamic and enthusiastic team - a culture where great colleagues become true friends.

  • Your personal development taken seriously.

  • Room for your ideas and creativity - your vision is important to us .

  • Working from a beautiful location, as all our hotels are well designed.

The role

WOULD YOU LIKE TO BE PART OF A FAST - GROWING ORGANISATION?
JOIN US AS FRONT OFFICE AGENT AT NOVOTEL VALENCIA LAVANT.

Novotel Valencia Lavant is seeking a highly motivated and experienced Front Office Agent to join our team. As a Front Office Agent, your primary focus would be on providing excellent customer service and ensuring smooth and efficient front office operations.

What you'll do

As a Front Office Agent you will:

  • Greet guests with a warm and friendly attitude.

  • Ensure a smooth check-in/out process for all guests in line with brand standards.

  • Maintain accurate guest records, including personal information, payment details, and preferences.

  • Comply with hotel security, fire regulations, and all health and safety legislation.

  • Handle complaints in a professional manner.

HOW YOU’LL DO IT

  • Working in a dynamic environment where every day is unique.

  • Being a warm and helpful communicator and guest-oriented.

  • Working independently and flexibly.

  • Being a proactive team player.

  • With an energetic and representative attitude.

WHAT YOU'LL BRING

  • Prior experience in a similar role within the hotel industry.

  • Excellent communication and interpersonal skills.

  • Ability to handle multiple tasks and prioritize effectively.

  • Exceptional problem-solving skills.

  • Flexibility to work in shifts, including weekends and holidays.

  • Knowledge of Opera and Microsoft Office is preferred.

  • English and Spanish essential.

Hiring process

Please apply via this vacancy and our colleagues from the Talent team will contact you as soon as possible.

We look forward to receiving your application!

About Odyssey Hotel Group

Odyssey Hotel Group is a hospitality company operating a portfolio of hotels, primarily in Spain. The group focuses on the management and operation of hotels, offering services across various segments of the hospitality industry. While the company's exact scale is not widely publicized, it operates multiple properties and is active in the Spanish hospitality market.

For international professionals, Odyssey Hotel Group offers opportunities within the dynamic Spanish tourism sector. The company's presence in Spain provides a chance to work in a key European travel destination, with roles likely spanning hotel operations, guest services, and management. As a growing hospitality group, it may appeal to those seeking hands-on experience in the industry within a Spanish context.

Industry
Hospitality
Headquarters
Spain

Good to know if you are moving

  • The company operates hotels in Spain, offering opportunities in the country's leading tourism sector.
  • As a hospitality group, roles may include hotel operations, guest services, and management positions.
  • Working in Spain provides exposure to a major European travel market with diverse international visitors.
  • The company's careers page is hosted on Recruitee, indicating an active recruitment process for various positions.

In their own words

About the company & team

We are Odyssey Hotel Group, Europe's most ambitious hotel operator and the team behind many famous global hospitality names. We partner with Marriott, IHG, and Accor to develop exceptional properties across various brands, from Holiday Express to Marriott's Autograph collection. Powered by over 700 employees and supported by Activum SG as our major shareholder, our purpose is to create wonderful stories through a passion for unique and locally inspired hotel design and attention to every detail. We achieve this through a culture of enabling and empowering our teams to be masters of the art of hospitality.

You'll be joining a fast-moving, ambitious and successful team that's shaking up the industry we love. If you thrive on responsibility, share a passion for great service, and are a natural collaborator, we'll be a good fit. We pride ourselves on with a collaborative mindset.

All open roles at Odyssey Hotel Group
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