Customer Care Technician
PortAventura World6d ago
This role supervises and supports the customer care team across various segments. It offers a permanent contract within a major theme park resort.
Vila-secaFluent Spanish
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89,000+ live jobsAssistant Housekeeping Supervisor
On-site in Tarragona·Added 4 months ago
This job was published 4 months ago
PortAventura World
25 open roles
Overview
Requirements
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Tarragona
No relocation package mentioned.
Vocational training (FP Grado Medio)
“- Formación media en Hostelería y Turismo.” — per the ad.
This job was automatically translated to English.
Requirements
Education & certifications
Education:
- Intermediate training in Hospitality and Tourism.
- User-level knowledge of hotel software programs.
- Knowledge in team management.
Languages
Valuable:
- Intermediate level English knowledge
Pay & benefits
What you'll get
Permanent seasonal contract
If you like excitement, are enthusiastic, dynamic, and feel passion for the customer, join our team. We offer you the possibility to grow and develop professionally in a leading company in the tourism sector, with 3 parks, 7 hotels, and a convention center. A project committed from a social, environmental, and good governance standpoint. For this reason, we promote health, benefits, and training programs for our team and have a firm commitment to diversity, equity, and inclusion.
The role
What you'll do
Support the Executive Housekeeper in the supervision of the Housekeeping Department, coordinating the team of chambermaids and valets to guarantee the cleanliness, order, and proper maintenance of hotel rooms and common areas. Supervise daily operations, ensure compliance with standards, organize tasks, inspect rooms and common areas, and contribute to the training and motivation of the team. Verify the correct use of tools and products, as well as the monitoring of set budgets, ensuring that the management of warehouses, stock, and inventories is carried out correctly. Act as an operational link between the team and the Executive Housekeeper for efficient execution oriented towards excellence in service.
Experience:
- Minimum 1 year developing functions as a Housekeeping Supervisor or Assistant Housekeeper.
Valuable:
- Experience in the opening of 4-star Hotels with a minimum of 300 rooms.
About PortAventura World
PortAventura World is a leading entertainment and resort destination in Southern Europe, operating a portfolio of theme parks, hotels, and a convention center in the Costa Daurada region of Spain. The company manages several distinct attractions, including PortAventura Park, Ferrari Land, and Caribe Aquatic Park, alongside multiple themed hotels, making it one of the largest resort complexes in Europe. As part of the global entertainment and hospitality industry, it attracts millions of visitors annually and employs a significant workforce across its operations.
For international professionals, PortAventura World offers a dynamic work environment in a major Spanish tourism hub. The company's Spain presence is its core, with its headquarters and main operations located in Vila-seca, near Salou and Tarragona. The work culture is rooted in the hospitality and entertainment sector, and the company hires internationally for roles in engineering, operations, and guest services, making it a relevant employer for those looking to build a career in Spain's tourism industry.
- Industry
- Theme Park
- Founded
- 1995
- Employees
- 1,000–5,000
- Headquarters
- Vila-seca, Spain
- In Spain
- Vila-seca, Salou
- Website
- portaventuraworld.com
Good to know if you are moving
- The company is headquartered in Spain, so no international relocation is needed for a role at the main resort.
- Spanish language skills are highly beneficial for most guest-facing and operational roles.
- The resort is located in a coastal area, offering a lifestyle that combines tourism and hospitality work.
- The company operates year-round, with peak seasons during summer and holidays.
- Roles span hospitality, operations, and entertainment, offering a variety of career paths.
Tags
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€10.58
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€9.36