KYCB Analyst - French Market 🇫🇷
Customer Onboarding Manager to guide entrepreneurs through business milestones. The role offers impact through direct customer support and process improvement.
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Not a refusal, but not a yes. Worth asking in your first message.
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here).
Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started.
Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.
AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.
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Join us as a Product Manager, Loans and build Qonto's first SMB loans from zero to one. You'll shape how thousands of European businesses borrow to grow, as we open lending under our own credit license.
If you receive a suspicious message claiming to be from Qonto, please report it right away (support@qonto.com)
Qonto is a French fintech company that provides online business banking and expense management solutions for SMEs and freelancers. Founded in 2016, Qonto has grown to serve over 500,000 customers across Europe, offering a comprehensive suite of financial services including accounts, cards, invoicing, and spend management. The company operates as a fully-licensed electronic money institution and has established itself as a leading player in the European neobanking space.
Qonto has a significant presence in Spain, with offices in Madrid and Barcelona, and is actively hiring for its Spanish market, including roles in sales, customer care, and people operations. The company's work culture is described as fast-paced and product-driven, with a strong emphasis on engineering excellence and customer-centricity, making it an attractive option for international professionals looking to join a growing European fintech scale-up.
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