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Service Administrator - Technical Service Department

On-site in Azuqueca de Henares·Full-time·Added yesterday (last checked 28 Oct)

Agency

Randstad España

5979 open roles

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Our summary

Salary: €12 - €13 an hour
Work mode: On-site, Azuqueca de Henares
Contract: Fixed-term, full-time hours

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Skills

This job advert was originally written in Spanish.

The role

We are selecting Technical Advisors for organizational processes. Their main responsibility is the administrative management of daily service operations. A Technical Service department has been created in which we need three Service Administrators.

What you'll do

Their functions include supporting in:

Scheduling appointments.

Reception of service requests.

Processing and assignment of orders to service technicians.

Monitoring the status of orders.

Organization of replacement devices.

Transfer of service order data to the Billing Department.

Management of customer satisfaction surveys.

Evaluation of satisfaction surveys or transfer of data to a database.

Telephone advisory.

Workshop administration.

Inquiry of spare parts availability.

Liaising with the spare parts service.

Document administration.

Management of non-repairable units (NRA).

Maintenance of systems and data in the CRM.

Organization of training sessions.

Requirements

outstanding skills in customer liaison, administrative management, billing, and having handled CRM, service order tracking, and office automation-

Benefits and conditions

initially it would be a temporary contract and, if all goes well, they would move to the permanent staff.

Hiring process

2 steps1 interview

Apply to the job
Under review · With a Randstad consultant
Shortlisted
Consultant contact
With a Randstad consultant
One of our consultants will review your application and contact you about the next steps.
Company decision
With a client company
Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.

The final stages are set by the client company: final handling of profiles and the decision on whom to contact rest solely with the company.
Randstad does not publish timescales; your application status may not change because of the high volume of applications or because the company manages its own timings.
The published statuses only go as far as shortlisting: Randstad does not detail later interviews or assessments.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.