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Telephone Customer Service Agent (Afternoon Shift)

On-site in Madrid·Part-time·Added 16 days ago

Still open when we checked on 24 Sept

Randstad España

5458 open roles

Overview

Job details

  • €10.23 an hour

    Gross, as stated in the ad.

  • Fixed-term contract

    Part-time.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Speak fluent Spanish

    Listed as a requirement in the ad.

  • Work on-site in Madrid

    No relocation package mentioned.

Skills

This job was automatically translated to English.

Requirements

What we're looking for

  • Minimum 1 year of experience in telephone customer service
  • Experience in incident resolution.
  • Very polished conversation.

Pay & benefits

What you'll get

Training from 30/09/2026 to 9/10/2026 inclusive, 8 days.

Afternoon training schedule: From 15:00 to 22:00. Training is In-person

Telephone agents with a 25-hour working week afternoon shift, with availability between 15:00 and 22:00.

Minimum 1 year of experience in telephone customer service. Fluent verbal expression in Spanish. Agility with IT applications. Need for candidates based on contracted hours and shift.

Contract duration Temporary: (three months) with the possibility of renewal up to 9 months.

The role

Do you have experience as a telephone advisor in customer service? Do you have communication skills? If so, this is the offer for you.

What you'll do

  • Citizen service via the 010 line for IBI and TGR

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

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