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Customer Service

On-site in L'Hospitalet de Llobregat·Full-time·Added 3 days ago (last checked 15 Oct)

Agency
Randstad España

5459 open roles

Overview

Salary
€9.72 an hour
Work mode
On-site, L'Hospitalet de Llobregat
Contract
Fixed-term contract, full-time hours

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

Find jobs with visa support

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Proactive attitude, commitment, and clear customer orientation.
  • Communication skills.
  • Eager to learn and take on new challenges.
  • Knowledge of new technologies.

Pay & benefits

What you'll get

  • Salary according to the national Call Center collective agreement.
  • Pleasant and dynamic working environment, with a highly professional and committed team.
  • Online training that will allow you to learn the necessary techniques for a leading company in its sector.

The role

Are you looking for a new professional opportunity? Do you want to gain knowledge in a booming sector?

This could be your opportunity!

At Randstad, we are looking for profiles to work as telephone agents with a clear customer orientation, commercial spirit, and communication and negotiation skills, to join a major company in the Contact Center sector located in Hospitalet de Llobregat, Barcelona.

What you'll do

  • Providing information to customers about the company, its products and/or services.
  • Continuous and detailed recording of communication held with the customer.
  • Handling and resolving questions and inquiries.
  • Incident management.
  • Data entry into customer systems.
  • Reporting on tasks and meeting objectives.

How you'll work

  • Temporary contract
  • Shift: 16h to 19h.

Hiring process

2 steps1 interview
  1. Apply to the job

  2. Under review · With a Randstad consultant

  3. Shortlisted

  4. Consultant contact

    With a Randstad consultant

    One of our consultants will review your application and contact you about the next steps.

  5. Company decision

    With a client company

    Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.

  • The final stages are set by the client company: final handling of profiles and the decision on whom to contact rest solely with the company.
  • Randstad does not publish timescales; your application status may not change because of the high volume of applications or because the company manages its own timings.
  • The published statuses only go as far as shortlisting: Randstad does not detail later interviews or assessments.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

Industry
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