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Training Internship

Hybrid in Madrid·Part-time·Added 13 days ago

Still open when we checked on 26 Sept

Randstad España

5885 open roles

Overview

Job details

  • Up to €900 a month

    Gross, as stated in the ad.

  • Internship contract

    Part-time.

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    Randstad España doesn't mention sponsorship in the ad.

  • Be near Madrid for hybrid days

    No relocation package mentioned.

Skills

This job was automatically translated to English.

Requirements

What we're looking for

Do you want to know if this position is for you? These are some of the qualities we value most for this role. And if you fit the profile... don't hesitate to apply!

For us, a trainee in the Training area is someone who:

Has knowledge of:

SharePoint Online and the available resources.

HTML to optimize the tool.

Generative AI (Copilot, Google...).

Is able to:

Communicate clearly (both written and orally) with different stakeholders.

Work in an orderly and planned manner, completing tasks within the established deadlines.

Act with great autonomy and proactivity.

Shows interest in:

Optimization tools.

Generative AI applications.

Enjoys:

Interacting with different stakeholders.

Acting as a bridge between users and the Training area.

Working in a team and leveraging their strong communication skills.

Defines themselves as a collaborative person; flexible, dynamic, and capable of working in multidisciplinary environments in coordination with other areas.

The role

Your role and work environment:

We are looking for a talented and enthusiastic intern to join our Training team in the Branch area.

The responsibility of this team is to guarantee the training of channel agents and to keep the intranet tool updated, which serves as a knowledge center to support agents during customer calls or visits.

What you'll do

As an intern, you will perform the following functions:

Analysis of intranet pages to improve content.

Collaboration in updating intranet content related to channel tools and processes.

Creation of outlines, summaries, and video tutorials to help agents better understand complex processes.

Control of staff onboarding and offboarding.

Control of mandatory training.

Collaboration in simplifying workflows through process automation using tools such as Power Automate, Copilot, or similar.

How you'll work

Schedule: Monday to Friday from Schedule: 09:00-15:00hs

Start date: ASAP

Duration: 6 months + possibility of extension.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

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