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After-sales Customer Service with Catalan

On-site in Barcelona·Full-time·Added 4 days ago (last checked 15 Oct)

Agency
Randstad España

5788 open roles

Overview

Salary
€21,725 a year

About €1,490 a month after tax.

Work mode
On-site, Barcelona
Contract
Fixed-term contract, full-time hours
Languages
Catalan

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

Find jobs with visa support

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Post-Sales and Customer Service Experience: Proven track record in incident management, support, and customer retention.

Digital Competence and Computer Agility: Quick mastery of new tools and efficient use of management software.

Catalan Proficiency: Native / bilingual level (spoken and written).

Own Transportation: Personal vehicle available for daily commuting to the workplace.

Results-Oriented under Pressure: Demonstrated ability to maintain productivity and rigor in high-performance environments.

Pay & benefits

What you'll get

  • Full-time
  • Monday to Thursday 8:30 AM to 5:30 PM, Friday 8:30 AM to 2:30 PM
  • Salary 21,725€ gross per year
  • Work location: Port of Barcelona
  • Temporary contract
  • Immediate start

The role

Do you have experience in post-sales customer service? Are you looking for full-time employment? If so, keep reading!

What you'll do

Portfolio Management: Tracking, servicing, and retaining the company's active customer portfolio.

Commercial Information: Clearly and accurately providing rates, quotes, and commercial conditions.

Order Operations: Processing, recording, and tracking the complete order flow.

Customer Service and After-Sales: Direct management and effective resolution of any customer incident or complaint.

Hiring process

2 steps1 interview
  1. Apply to the job

  2. Under review · With a Randstad consultant

  3. Shortlisted

  4. Consultant contact

    With a Randstad consultant

    One of our consultants will review your application and contact you about the next steps.

  5. Company decision

    With a client company

    Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.

  • The final stages are set by the client company: final handling of profiles and the decision on whom to contact rest solely with the company.
  • Randstad does not publish timescales; your application status may not change because of the high volume of applications or because the company manages its own timings.
  • The published statuses only go as far as shortlisting: Randstad does not detail later interviews or assessments.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

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